1 day ago
Bengaluru, IndiaSenior
Responsibilities
- Own complex AI services or Generative AI features from concept through production rollout and ongoing iteration.
- Translate business requirements into user stories, acceptance criteria, and technical implementation plans.
- Design and implement multi-step agents using tool or function calling, retrieval, state management, and human-in-the-loop oversight.
- Develop evaluation approaches including test suites, golden datasets, and regression checks, while optimizing accuracy, latency, reliability, and cost.
- Integrate agentic solutions with enterprise systems and lead pilot launches, transitions, documentation, user enablement, and stakeholder alignment.
- Implement observability through logging, tracing, and monitoring, and contribute to runbooks and incident response processes.
- Create reusable libraries, templates, and reference implementations; lead technical reviews; and mentor P1-P2 engineers.
Requirements
- 8+ years of software engineering experience, including ownership of production services.
- 3+ years building and deploying AI/ML or Generative AI solutions that produce measurable business results in production.
- Strong proficiency with prompt engineering, Retrieval-Augmented Generation, and tool or function calling in agentic systems.
- Experience with agent frameworks such as LangChain, LlamaIndex, Semantic Kernel, or Microsoft Agent Framework.
- Hands-on experience with enterprise integrations, authentication and authorization, and secure API design.
- Familiarity with logging, tracing, monitoring, performance tuning, and cost management for AI applications.
- Strong communication skills and demonstrated ability to lead cross-functional delivery with business and technical stakeholders.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Benefits
- Flexible work arrangements and benefits are offered by UKG.
- UKG is committed to equal opportunity, diversity, inclusion, and disability accommodation throughout the application and interview process.
Categories
About UKG
UKG builds cloud software for human capital and workforce management—HR, payroll, timekeeping, and scheduling—sold as SaaS to mid‑size and large employers. Formed in 2020 by the merger of Ultimate Software and Kronos, it is privately held by Hellman & Friedman and has dual headquarters in Lowell, Massachusetts, and Weston, Florida. Its platform helps organizations handle pay, compliance, and workforce planning across industries.