Coupang

Sr. Staff Observability Software Engineer

Coupang
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2 months ago
Mountain View, CA, USA or Seattle, WA, USAStaff+
H1B sponsor

Base Salary

$174k - $299k/yr

Responsibilities

  • Design, implement, and maintain monitoring, alerting, logging, and tracing solutions across platforms, applications, and infrastructure
  • Collaborate with software engineers, SREs, and infrastructure teams to define observability requirements
  • Develop best practices for monitoring, alerting, and telemetry systems
  • Evaluate and recommend observability tools and technologies
  • Define and track KPIs and SLOs for availability, performance, and reliability
  • Analyze observability data to assist with complex incident and problem resolution
  • Mentor engineers on observability principles, practices, and tools
  • Evaluate and optimize observability systems and standardize observability processes, tools, and frameworks
  • Create training materials, documentation, and runbooks for observability systems and practices

Requirements

  • Bachelor’s degree in Computer Science, Electrical Engineering, Math, or a closely related field
  • At least eight years of experience working on engineering teams that build large-scale distributed systems
  • Strong experience implementing and managing observability solutions in large-scale, complex environments
  • Deep knowledge of monitoring, alerting, and logging systems including OpenTelemetry, Prometheus, Grafana, and Elastic stacks
  • Experience with Docker and Kubernetes is preferred
  • Familiarity with Dynatrace or AppDynamics is preferred
  • Proficiency in at least one of Go, Java, Python, or Ruby is preferred
  • Familiarity with Jaeger or Zipkin is preferred
  • Experience with AWS, Azure, or Google Cloud Platform is preferred
  • Understanding of DevOps and SRE practices, continuous integration, continuous delivery, and infrastructure as code is preferred
  • Professional certifications in cloud platforms, monitoring tools, or related technologies are preferred
  • Proven record of leading and delivering successful observability projects and initiatives

Benefits

  • Medical, dental, vision, life, AD&D, disability, FSA, HSA, EAP, and 401(k) with company match benefits
  • 18–21 days of paid time off annually based on tenure and 12 public holidays
  • Paid parental leave and pre-tax commuter benefits
  • Free electric car charging station
  • Interview process includes application review, phone interview, and onsite or virtual onsite interview

Categories

Coupang

About Coupang

5,001-10,000 employees

Coupang builds and operates a South Korea–focused e-commerce marketplace with an end-to-end logistics network (Rocket Delivery), plus food delivery, video streaming, and fintech under brands such as Coupang, Eats, and Play. Revenue comes from first-party retail, third-party marketplace services, advertising, and memberships (Rocket WOW). Founded in 2010, the company is headquartered in Seattle and is publicly listed on the NYSE (CPNG).

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