7 days ago
Base Salary
$174k - $299k/yr
Responsibilities
- Design, implement, and maintain monitoring, alerting, logging, and tracing solutions across platforms, applications, and infrastructure
- Collaborate with software engineers, SREs, and infrastructure teams to define observability requirements
- Develop and implement best practices for monitoring, alerting, and telemetry systems
- Evaluate and recommend observability tools and technologies to improve system visibility and reliability
- Define and track KPIs and SLOs for system availability, performance, and reliability
- Analyze observability data to assist with troubleshooting and resolving complex incidents
- Guide and mentor engineers on observability principles, practices, and tools
- Evaluate observability systems and identify improvement and optimization opportunities
- Drive organization-wide standardization and simplification of observability processes, tools, and frameworks
- Create training materials, documentation, and runbooks for observability systems and practices
Requirements
- Bachelor’s degree in Computer Science, Electrical Engineering, Math, or a closely related field
- Eight years of experience working in engineering teams that build large-scale distributed systems
- Strong experience implementing and managing observability solutions in large-scale, complex environments
- Deep knowledge of monitoring, alerting, and logging systems and tools, including OpenTelemetry, Prometheus, Grafana, and Elastic
- Experience with Docker and Kubernetes
- Familiarity with application performance management tools such as Dynatrace or AppDynamics
- Professional certifications in cloud platforms, monitoring tools, or related technologies are preferred
- Proficiency in at least one of Go, Java, Python, or Ruby
- Familiarity with distributed tracing technologies such as Jaeger or Zipkin
- Experience with cloud-based infrastructure including AWS, Azure, or Google Cloud Platform
- Strong understanding of DevOps and SRE practices, including continuous integration, continuous delivery, and infrastructure as code
- Strong problem-solving and analytical skills with a focus on data-driven decision-making
- Proven track record of leading and delivering successful observability projects and initiatives
Benefits
- Medical, dental, vision, life, and AD&D insurance
- Flexible Spending Accounts and Health Savings Account
- Long-term and short-term disability coverage
- Employee Assistance Program
- 401(k) plan with company match
- Paid time off
- 12 public holidays
- Paid parental leave
- Pre-tax commuter benefits
- Free electric car charging station
Tech Stack
About Coupang
Coupang is a technology and Fortune 150 company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Eats, Play, Rocket Now, and Farfetch.