Applied AI Architect (Principal/Lead)
Salesforce4 days ago
Base Salary
$163k - $218k/yr
Responsibilities
- Lead customer-focused enterprise and solutions architecture work across one or more AI, agent, data, composable architecture, development, or governance domains.
- Design agent orchestration, agent-to-agent interactions, state and memory, guardrails, and testing strategies.
- Architect MCP capabilities, unified customer data, semantic layers, headless experiences, APIs, and composable Salesforce extensions.
- Address AI-assisted development, identity and permissions, data access, agent authority, human-in-the-loop controls, and audit requirements.
- Collaborate across pre-sale and post-sale teams, align C-suite stakeholders, resolve platform-fit ambiguity, and stay engaged through delivery.
- Recover stalled or politically stuck customer initiatives and route ambiguous work to the appropriate architecture domain.
Requirements
- At least 5 years of enterprise or solutions architecture experience with direct influence on senior technical and business stakeholders.
- Deep, credible expertise in at least one listed focus area, sufficient to serve as the final authority in that domain.
- Experience using AI tooling to build solutions, learn new skills, and improve work efficiency.
- Fluency across the Salesforce platform or a major alternative or adjacent technology relevant to the focus area.
- Track record of staying engaged through delivery, including recovering stalled or politically stuck work.
- Bachelor’s, master’s, or doctoral degree in Computer Science, Software Engineering, or MIS.
- Preferred qualifications include working knowledge of a second focus area, experience untangling failed enterprise rollouts, and strong visual communication skills for architecture storytelling.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The posting states that certain roles may be eligible for incentive compensation and equity, in addition to benefits.
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.