3 days ago
Manila, Philippines or Taguig City, PhilippinesSenior
Responsibilities
- Manage incidents and problems through technical diagnosis, recovery coordination, resolution, and follow-up actions.
- Test, plan, and deploy cloud-system changes to improve reliability and operational excellence.
- Drive observability, automation, patching, vulnerability management, and capacity practices across cloud platforms.
- Facilitate disaster recovery tests, business continuity activities, change events, and operational readiness exercises.
- Coordinate operational initiatives with global engineering, security, product support, and customer delivery teams.
- Communicate incident and change impacts, recovery status, risks, and next steps to technical and non-technical stakeholders.
Requirements
- At least 5 years of experience supporting 24x7x365 mission-critical production environments in financial services, cloud operations, or managed services.
- Strong hands-on experience with Linux distributions.
- Proficiency with at least one major cloud platform, including AWS, Azure, GCP, or OCI, plus Terraform and Ansible.
- Experience with Docker and Kubernetes.
- Proficiency with monitoring and observability tools such as Datadog or AWS CloudWatch.
- Understanding of TCP/IP, DNS, firewalls, VPNs, and routing.
- Strong communication and stakeholder-management skills.
- Preferred qualifications include professional-level AWS, Azure, or OCI certification; ITIL certification; Linux or Kubernetes certification; more than five years in a financial institution; relational database knowledge; and AI certification such as AWS or OpenAI.
Benefits
- Permanent, full-time employment with a hybrid work model requiring at least two office days per week in Bonifacio Global City, Philippines.
- Four-day work week on Monday, Thursday, Friday, and Saturday, from 2:00 PM to 1:00 AM PHT, including a one-hour break.
- HMO coverage for employees and dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, counseling sessions, e-learning subscriptions, fitness, and wellness benefits.
Tech Stack
Categories
Site Reliability
About Nasdaq
Nasdaq builds and operates the Nasdaq Stock Market and multiple U.S. options exchanges, and sells market technology, data, analytics, index, and anti-financial-crime solutions to capital markets and corporates. Its business spans transaction venues, SaaS software, and information services, plus investor relations and ESG reporting tools. Founded in 1971 and headquartered in New York, Nasdaq, Inc. is a public company traded on Nasdaq (ticker: NDAQ) serving customers worldwide.