3 months ago
London, United KingdomMid Level
Responsibilities
- Work with Sales teams and prospects to evaluate and adopt Algolia solutions.
- Qualify customer goals and KPIs and articulate how Algolia can meet them.
- Support discovery, demonstrations, proofs of concept, RFP responses, and business justification.
- Develop custom search applications using Algolia ecosystem tools, frameworks, and partners.
- Own the technical pre-sales relationship, including architecture presentations, technical objection handling, and consultative solution design.
- Relay customer needs and product feedback to Product and Engineering teams.
- Contribute to technical content, thought leadership, internal enablement, and cross-company customer success initiatives.
- Partner with Solution Architects and Customer Success to ensure a seamless transition to post-sales onboarding.
Requirements
- Fluency in Italian and English.
- At least 3 years of experience in a customer-facing technical role such as Solutions Engineer, Solutions Architect, consultant, or Product Manager, ideally in SaaS.
- Previous software development experience with one or more listed frontend or backend technologies.
- Experience with data formats and data transformation.
- Strong oral and written communication, organizational skills, attention to detail, and ability to manage multiple customer contexts.
- Experience working in a high-growth company at the stated $150M–$300M+ ARR stage or beyond.
- Additional European languages such as Spanish are preferred.
- Background in the search industry or e-commerce is preferred.
- Knowledge of Magento, Shopify, Salesforce Commerce Cloud, commercetools, or similar frameworks is preferred.
- Familiarity with agentic AI concepts such as autonomous reasoning, tool use, or multi-agent orchestration is preferred.
- Knowledge of analytics and SEO is preferred.
Benefits
- Flexible workplace model with fully remote or hybrid-remote options depending on location and role.
- Global offices include Paris, New York City, London, Sydney, and Bucharest.
- Inclusive workplace emphasizing autonomy, diversity, collaboration, and employee support.
Tech Stack
Categories
Solutions Engineering
About Algolia
Algolia builds a SaaS platform of APIs for search, discovery, and recommendations used by developers and product teams to power apps and ecommerce. Its engine supports keyword and vector search, personalization, and browse at scale, with SDKs and tooling for fast integration. Founded in 2012 and headquartered in Palo Alto, it is privately held and serves brands such as Stripe, Under Armour, and Walgreens.