Responsibilities
- Work with Sales teams and prospects to evaluate and adopt Algolia solutions.
- Qualify customer goals and KPIs and articulate how Algolia can meet them.
- Support discovery, demonstrations, proofs of concept, RFP responses, and business justification.
- Develop custom search applications using Algolia ecosystem tools, frameworks, and partners.
- Own the technical pre-sales relationship, including architecture presentations, technical objection handling, and consultative solution design.
- Relay customer needs and product feedback to Product and Engineering teams.
- Contribute to technical content, thought leadership, internal enablement, and cross-company customer success initiatives.
- Partner with Solution Architects and Customer Success to ensure a seamless transition to post-sales onboarding.
Requirements
- Fluency in Italian and English.
- At least 3 years of experience in a customer-facing technical role such as Solutions Engineer, Solutions Architect, consultant, or Product Manager, ideally in SaaS.
- Previous software development experience with one or more listed frontend or backend technologies.
- Experience with data formats and data transformation.
- Strong oral and written communication, organizational skills, attention to detail, and ability to manage multiple customer contexts.
- Experience working in a high-growth company at the stated $150M–$300M+ ARR stage or beyond.
- Additional European languages such as Spanish are preferred.
- Background in the search industry or e-commerce is preferred.
- Knowledge of Magento, Shopify, Salesforce Commerce Cloud, commercetools, or similar frameworks is preferred.
- Familiarity with agentic AI concepts such as autonomous reasoning, tool use, or multi-agent orchestration is preferred.
- Knowledge of analytics and SEO is preferred.
Benefits
- Flexible workplace model with fully remote or hybrid-remote options depending on location and role.
- Global offices include Paris, New York City, London, Sydney, and Bucharest.
- Inclusive workplace emphasizing autonomy, diversity, collaboration, and employee support.
Tech Stack
Categories
About Algolia
Algolia is a leading AI search and discovery platform, powering more than 1.75 trillion queries each year for over 18,000 businesses worldwide. Its unified keyword and vector search engine delivers exceptional speed, scalability, and relevance, enabling companies to build intelligent, agentic, and generative experiences through tools such as Agent Studio. Trusted by millions of developers, Algolia is redefining how modern applications connect users to information. Founded in Paris in 2012 and now headquartered in San Francisco, Algolia has spent more than a decade shaping search into a core layer of AI-driven experiences. Its platform powers retrieval-based applications across digital commerce, content discovery, and enterprise knowledge at global scale. Algolia’s leadership in AI retrieval is widely recognized. The company was named a Leader in the 2025 Gartner Magic Quadrant for Search and Product Discovery and in multiple IDC reports for search and knowledge discovery. It consistently ranks among the highest-rated platforms in G2, reflecting strong customer satisfaction across enterprise and ecommerce use cases. A Forrester Total Economic Impact study found that organizations using Algolia can achieve a 213 percent return on investment over three years, with payback in under six months and a net present value of $3.1 million, driven by improved relevance, automation, and revenue gains. With a focus on speed, ease of use, and scale, Algolia is defining the future of AI-powered discovery.