Smartsheet

Senior AL/ML Ops Engineer (Hybrid in Bangalore)

Smartsheet
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8 months ago
Bengaluru, IndiaSenior

Responsibilities

  • Design, develop, and oversee the architecture and strategy for scalable and reliable AI/ML Ops platforms and pipelines.
  • Package and deploy reproducible and interpretable AI/ML services to production.
  • Design and implement automated CI/CD pipelines for model deployment.
  • Provision and optimize training and model-serving infrastructure using Docker, Kubernetes, or serverless platforms.
  • Implement post-deployment monitoring for model performance, data drift, and latency; Monte Carlo experience is preferred.
  • Automate retraining and data pipeline workflows.
  • Manage foundation model deployment, fine-tuning workflows, and RAG stacks involving vector databases and knowledge graphs; AWS Bedrock experience is preferred.
  • Optimize GPU and CPU utilization to reduce cloud costs while maintaining low-latency inference.
  • Collaborate with data scientists, data engineers, and software engineers to connect model development with production.
  • Manage data, code, and model versioning using tools such as MLflow.
  • Implement data security measures, governance compliance, and protection for sensitive data.
  • Evaluate emerging data technologies, troubleshoot complex data-platform issues, and maintain platform stability and reliability.

Requirements

  • Experience with enterprise SaaS software solutions requiring high availability and scalability.
  • Experience handling large-scale structured and unstructured data from varied sources.
  • Experience building and maintaining scalable, reliable, efficient, and secure AI/ML Ops platforms.
  • Experience with system design, AI/ML frameworks, and large-scale data in the Databricks Lakehouse ecosystem.
  • Experience with Databricks AI/ML Ops workflows, MLflow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, and Knowledge Graph.
  • Knowledge of LangChain and LangGraph for AI/ML Ops pipeline integration.
  • Hands-on experience with at least one major cloud provider: AWS, Azure, or GCP; AWS-hosted data platform experience is preferred.
  • Programming experience with Python and SQL.
  • Experience with Kubernetes, CI/CD, infrastructure-as-code tools, observability, monitoring, and alerting; Terraform is preferred.
  • Experience with solution cost optimization and design-to-cost practices.
  • Legally eligible to work in India on an ongoing basis.

Benefits

  • Hybrid work arrangement in Bangalore
Smartsheet

About Smartsheet

1,001-5,000 employees

Smartsheet builds a cloud-based enterprise work management platform for project and portfolio tracking, automation, reporting, and collaboration used by business and IT teams. It sells SaaS subscriptions with premium capabilities and add-ons, and integrates with tools like Microsoft 365, Google Workspace, and Slack. Founded in 2005 and headquartered in Bellevue, Washington, Smartsheet is publicly traded on the NYSE (SMAR) and owns Brandfolder, a digital asset management product.

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