3 days ago
Responsibilities
- Troubleshoot, diagnose, and resolve production issues in real time while minimizing service impact.
- Handle incident resolution and outage calls, including stakeholder notification, communication, follow-up, and resolution ownership.
- Collaborate with engineering teams to build monitoring tools, alert systems, and automated recovery processes.
- Analyze system logs, metrics, and trends to identify potential risks and issues proactively.
- Monitor production systems and infrastructure to maintain uptime and performance targets.
- Execute software deployments, configuration changes, and system upgrades with minimal disruption.
- Identify process improvements and operational efficiencies.
- Provide flexible support during major market events or periods of high market volatility.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent work experience.
- 0–2 years of experience in production support, system administration, or monitoring.
- Scripting experience with Python or Bash for monitoring and reporting automation.
- Strong technical proficiency in Linux/Unix environments, including troubleshooting, debugging, and support of complex production systems.
- Strong communication, collaboration, multitasking, prioritization, and deadline-management abilities.
- Preferred experience with financial markets or financial protocols.
- Preferred working knowledge of networking fundamentals, including TCP/IP, multicast, and RDMA.
Benefits
- Schedule flexibility is required to support critical operations during major market events or periods of high volatility.
About Exegy
Exegy provides low-latency market data and trading infrastructure for banks, hedge funds, proprietary trading firms, market makers, and exchanges. Its portfolio spans direct and normalized feeds, FPGA-accelerated appliances, feed handlers, and managed/hosted services, sold as software, hardware, and subscriptions. Founded in 2003 and headquartered in St. Louis, the company is privately held and backed by Marlin Equity Partners, with offices across North America, Europe, and APAC.