Zepto

Senior Solutions Engineer

Zepto
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7 days ago
Remote, AustraliaSenior

Responsibilities

  • Own technical pre-sales end to end, including discovery, scope alignment, gap analysis, solution design, deal support, and delivery handover.
  • Architect payment solutions covering payment initiation, PayTo, PayID, direct debit, disbursements, reconciliation, and webhooks.
  • Run technical workshops, demos, proofs of concept, sandbox integrations, and API flow testing for technical and executive stakeholders.
  • Own technical content for RFPs, RFIs, and tenders and partner with Commercial on positioning and competitive differentiation.
  • Answer technical questions about APIs, integration patterns, compliance, and security during sales cycles.
  • Feed merchant requirements and competitive gaps into the product roadmap and help ensure smooth customer go-live.

Requirements

  • At least 3 years of experience in pre-sales, solutions engineering, or solution architecture, ideally supporting technical sales cycles.
  • Demonstrable payments experience with payment rails, gateways, settlement, and reconciliation; exposure to NPP, PayTo, PayID, BECS, card schemes, or equivalent is valued.
  • Strong technical API skills, including reading documentation, constructing and debugging REST calls, interpreting JSON, and reasoning about webhook and event-driven patterns.
  • Track record of technical pre-sales discovery, integration scoping, technical and executive presentations, and tender responses.
  • Tertiary qualification in computer science or a related field, or equivalent hands-on experience with code, APIs, or technical systems.
  • Strong project management skills and the ability to manage multiple live deals and stakeholders.
  • Self-directed approach and comfort working with ambiguity in a fast-paced startup environment.

Benefits

  • Remote-first work anywhere in Australia, with access to premium coworking spaces and hubs in Byron Bay, Sydney, and Melbourne.
  • 12 weeks of paid parental leave for primary caregivers and 4 weeks for secondary caregivers.
  • Three paid wellbeing days annually and access to an Employee Assistance Program.
  • Individual annual learning budget and four paid Growth & Impact Days for professional development.
  • $500 remote work budget upon commencement and $300 annually from the second Zeptoversary.

Categories

Solutions Engineering
Zepto

About Zepto

51-200 employees

Zepto is pioneering the future of payments through real-time, account-to-account merchant payment solutions designed for the on-demand digital economy. Zepto's API opens a unique set of access points to Australia's payments infrastructure enabling businesses to take, make and manage payments in real-time — all the time — between bank accounts in faster, data-rich ways that can transform business processes, customer experience and costs.

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