5 days ago
Base Salary
$225k - $250k/yr
Responsibilities
- Lead technical delivery for strategic Platform customers in collaboration with engineering, product, clinical, and customer IT teams.
- Translate unclear customer requirements into solution designs using dictation, ambient, text generation, and summarization.
- Make architecture decisions involving security, data handling, and edge cases.
- Build reusable reference implementations and playbooks.
- Deploy and operate distributed applications in on-premises and cloud environments, including monitoring and incident response.
- Share customer feedback with Platform, ML, and Product teams and help shape the roadmap.
- Mentor engineers, review their work, and assist with hiring.
Requirements
- 8+ years of experience in forward deployed engineering, solutions engineering, technical consulting, or application development.
- Experience serving as technical lead on complex customer projects with influence beyond individual work.
- Strong skills in Python, Go, or Java, plus working knowledge of TypeScript, JavaScript, and React.
- Experience shipping LLM features to production, including prompt design, evaluation, and latency, cost, and quality trade-offs.
- Strong knowledge of OpenAPI 3.0, API design, and API security.
- Experience deploying and operating distributed systems on premises and in the cloud.
- Strong computer science fundamentals in data structures, algorithms, probability, and system design.
- Clear communication with engineers, clinicians, and executives, including onsite work with customer IT teams.
- Healthcare experience such as HIPAA, EHR integrations, or HL7/FHIR is preferred.
- Experience with real-time or streaming systems such as WebSockets, gRPC, or audio streaming is preferred.
Benefits
- The role is based in Redwood City, California, includes onsite customer work, and requires about 15% travel.
- Suki is an Equal Opportunity Employer.
Categories
Forward Deployed
About Suki
Suki builds AI-powered voice tools for healthcare, including Suki Assistant for ambient clinical documentation and coding support and the Suki Platform for partners to embed speech and NLP. It sells software to health systems and clinics to reduce administrative work and improve note quality, integrating with electronic health records. Founded in 2017 and based in Redwood City, California, Suki is privately held and raised a Series D round in 2024.