11 hours ago
Base Salary
$140k - $190k/yr
Responsibilities
- Develop deep technical knowledge of the Tavus product to support customers.
- Work with customers to ideate, architect, customize, and integrate solutions.
- Debug API requests, troubleshoot production issues, and provide actionable solutions.
- Identify recurring issues, improve documentation, and collaborate with engineering on root-cause fixes.
- Create developer resources such as sample code.
- Automate, document, and streamline processes to reduce resolution times and recurring roadblocks.
- Provide technical enablement and integration best practices to enterprise teams.
Requirements
- Ability to build, deploy, and debug end-to-end applications, or demonstrate equivalent strong development experience.
- Ability to manage multiple clients, projects, and issues simultaneously.
- Customer-focused approach with strong developer-experience orientation.
- Ability to explain highly technical issues clearly and simply.
- Scrappy, solution-driven approach to diagnosing and resolving technical problems.
- Comfort with JavaScript/TypeScript, Python, or similar languages.
- Experience with APIs, webhooks, and debugging complex technical integrations.
- Experience with AI/ML models or video processing APIs is preferred.
Benefits
- Unlimited paid time off.
- Healthcare benefits.
- Gear stipends.
- Supportive, diverse, and inclusive team culture.
Tech Stack
Categories
Solutions Engineering
About Tavus
Tavus builds generative AI technology and APIs that let developers and enterprises create real-time, face-to-face conversational agents and digital-twin video experiences. Its platform exposes speech, vision, and video synthesis models for embedding into apps for customer engagement, healthcare assistants, training, and other interactive use cases, sold as usage-based developer services. Founded in 2020 and headquartered in San Francisco, the company is privately held.