Cloud Operations Site Reliability Engineer (SRE)
BNY Mellon1 day ago
Pittsburgh, PA, USASenior / Staff+
H1B sponsor
Responsibilities
- Support day-to-day operations across BNY’s multi-cloud environment, primarily Azure and GCP, with AWS and OCI support as needed.
- Manage cloud provisioning, configuration changes, service requests, decommissioning, quota monitoring, forecasting, and capacity risk identification.
- Support AKS/Kubernetes, containerized workloads, Linux systems, cloud-hosted databases, and AI/ML infrastructure and ModelOps services.
- Monitor infrastructure and services, respond to incidents, support root cause analysis, and implement corrective and preventive actions.
- Remediate configuration, security, and vulnerability issues using tools such as Wiz and Qualys.
- Support release and deployment management, business continuity, disaster recovery, resiliency, governance, and operational recovery practices.
- Automate routine operational processes using Terraform, Python, Bash, PowerShell, or similar tools.
- Maintain documentation, runbooks, and operational procedures and participate in on-call or after-hours support rotations.
Requirements
- Bachelor’s degree in computer science, engineering, information technology, or a related field, or related experience.
- Typically 6–10 years of experience in cloud operations, SRE, infrastructure engineering, platform support, or AI/ML platform operations.
- Hands-on experience with Azure and GCP in enterprise production environments and working knowledge of AWS and/or OCI.
- Experience supporting Kubernetes, especially AKS, along with strong Linux administration and troubleshooting skills.
- Experience supporting cloud-hosted databases such as Azure SQL Managed Instance and/or Oracle.
- Experience with Terraform and infrastructure as code, monitoring and observability tools such as Splunk, and vulnerability remediation tools such as Wiz and Qualys.
- Strong troubleshooting skills across cloud, infrastructure, networking, databases, and platform services.
- Familiarity with Python, Bash, or PowerShell automation and enterprise incident, problem, request, and release management.
- Understanding of governance, risk, compliance, and controls in a regulated environment.
- Professional certifications in relevant technologies or infrastructure management are preferred.
- Strong communication, collaboration, and operational ownership skills.
Benefits
- Competitive compensation, benefits, and wellbeing programs.
- Flexible global resources and tools supporting health, personal resilience, and financial goals.
- Generous paid leaves, including paid volunteer time.
- Equal Employment Opportunity/Affirmative Action workplace.
- Role located in Pittsburgh or Lake Mary, with on-call or after-hours support rotations as needed.
Tech Stack
Categories
DevOpsSite Reliability
About BNY Mellon
BNY Mellon is a public, New York–based global financial services company providing investment and wealth management, asset servicing, clearance, collateral, and treasury services to institutions, banks, governments, and individuals. It also offers data and investment operations software, including the Eagle platform, delivered as cloud and managed services. Founded in 1784, it is one of the world’s largest custodian banks and asset servicers.