E2E BSS Solution Architect
Circles.Life15 hours ago
Rabat, MoroccoStaff+
Responsibilities
- Advise customer CIOs, CTOs, enterprise architects, and senior leaders on technology strategy and enterprise architecture for telecom BSS transformation programs.
- Own the technical vision, target architecture, transformation roadmap, implementation strategy, and architecture governance through production launch and operations.
- Lead end-to-end architecture across CRM, billing, charging, product catalogue, order management, provisioning, digital channels, OSS/BSS, and enterprise integrations.
- Drive cloud-native, API-first, event-driven, microservices, modernization, scalability, availability, resiliency, security, observability, performance, and disaster recovery architecture.
- Lead technical discovery workshops, architecture reviews, design sessions, executive steering committees, production readiness, go-live planning, cutover, hypercare, and transition to operations.
- Coordinate product engineering, delivery, infrastructure, cloud, security, QA, SRE, operations, and customer IT teams across multiple technical workstreams.
- Act as the primary technical escalation point and customer-facing technical contact for architecture, delivery risks, and cross-functional decisions.
- Support business development, presales, account growth, transformation strategies, technology roadmaps, and solution proposals.
- Mentor solution architects, engineering teams, and technical leaders while promoting architecture best practices and engineering excellence.
Requirements
- 15+ years of experience in Telecom BSS/OSS with deep expertise in CRM, real-time charging, billing, enterprise product catalogue, order management, provisioning, fulfilment, digital channels, and telecom system integration.
- Proven experience leading enterprise architecture, technology strategy, and delivery for large-scale telecom BSS transformation, modernization, and greenfield deployment programs.
- Extensive customer-facing technology leadership or enterprise architecture experience with CIO, CTO, and executive stakeholders.
- Strong consulting experience in business transformation, technology consulting, and architecture governance engagements.
- Experience leading cross-functional engineering, architecture, delivery, and operations teams in complex multi-vendor environments.
- Deep understanding of telecom enterprise architecture, cloud-native platforms, API-first architecture, microservices, event-driven systems, and distributed applications.
- Experience with mission-critical CRM, billing, charging, product catalogue, order management, OSS/BSS, middleware, integration platforms, and enterprise applications.
- Experience leading production readiness, cutover planning, production deployments, hypercare, and transition to managed operations.
- Knowledge of AWS, Azure, OCI or private cloud, Kubernetes, Docker, DevSecOps, observability, and Site Reliability Engineering.
- Experience designing secure, highly available, scalable, and resilient telecom platforms for large subscriber bases.
- Understanding of TM Forum frameworks including eTOM, SID, TAM, and Open APIs, as well as ITIL and OSS/J.
- Strong executive communication, stakeholder management, strategic thinking, negotiation, leadership, and influencing skills.
- Proven delivery of multiple Tier-1 telecom transformation programs from strategy through implementation, production launch, and operational excellence.
- Proficiency in both English and French is mandatory.
Benefits
- Full-time employment based in Rabat, Morocco.
- Circles is committed to a diverse and inclusive workplace and is an equal opportunity employer.
Tech Stack
Categories
Forward DeployedSolutions Engineering
About Circles.Life
Circles.Life is a digital mobile operator offering app-driven, no‑contract mobile plans, eSIM, and roaming to consumers. Launched in 2016 in Singapore and part of the Circles group, it operates as an MVNO, including on M1’s network in Singapore and Optus’s network in Australia, with services also available in Taiwan. The brand sells subscriptions and add‑ons directly online and through its mobile app.