Manufacturing Solutions Engineer
Tulip InterfacesResponsibilities
- Partner with plant-level and corporate stakeholders, including operators, engineers, IT, quality, and operations leadership.
- Lead the design, build, and deployment of customer-specific Tulip solutions in live manufacturing environments.
- Integrate shop-floor systems and devices, including PLCs, MES/ERP, and quality systems.
- Work with machine data, events, production orders, materials, and routings.
- Troubleshoot issues spanning software, data, and operational workflows and serve as the technical owner for customer solutions.
- Provide technical authority on architecture, scalability, security, and reliability in regulated or high-availability environments.
- Document solutions, share learnings, and collaborate with customer teams and internal stakeholders.
- Represent customer needs to Product and Engineering teams and help turn customer-specific solutions into reusable product capabilities.
- Contribute to internal processes, best practices, and cross-team collaboration.
Requirements
- 5+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, including at least 4 years in direct customer-facing or consulting roles.
- Ability to independently identify operational improvement opportunities on a manufacturing shop floor.
- Experience with Operations Technology such as MES, ERP, quality, or production systems; architecture and implementation experience is strongly preferred.
- Experience integrating systems and devices in manufacturing environments.
- Strong understanding of manufacturing workflows, quality, traceability, and operational constraints.
- Demonstrated ability to lead complex technical or operational initiatives end to end.
- Strong project management, organizational, communication, creative problem-solving, and strategic thinking skills.
- Comfort with technically deep customer-facing conversations and ambiguous environments.
- BS degree in Engineering or a related technical field, or equivalent experience.
- Ability to travel up to 75%.
- Business-level English and Japanese proficiency for internal and customer communication and handling English- and Japanese-language materials.
Benefits
- Remote work environment in Japan for 2026, with plans to open an office in 2027; the posting also describes a hybrid work style.
- Company equity.
- Learning and Development benefit.
- Comprehensive social insurance covering health, pension, employment, and workers’ compensation.
- Commutation allowance.
- Direct impact on the product and company culture.
- Candidates must already hold a valid Japanese work visa; visa sponsorship is not provided.
Categories
About Tulip Interfaces
Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations to take advantage of composability and edge connectivity to digitally transform processes, guide operators, track production, and gain a real-time, holistic view of operations. Companies of all sizes and across industries — including complex manufacturing, pharmaceuticals, and medical devices — have implemented composable solutions with Tulip’s platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity with guided workflows, capturing and analyzing real-time data, and continuously improving operations. A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in Tel Aviv, Munich, Tokyo, Budapest, and Singapore. Interested in helping Tulip transform the manufacturing software landscape? We’re hiring! Browse our open roles and apply today: https://tulip.co/careers/.