2 days ago
Base Salary
$90k - $180k/yr
Responsibilities
- Ensure high availability and reliability of online fulfillment systems supporting pickup and delivery.
- Own L2/L3 production support for order management, pickup, and delivery workflows.
- Build monitoring, alerting, and observability solutions to detect and prevent issues.
- Design and develop automation tools and scripts to reduce manual intervention.
- Participate in on-call rotations and handle high-severity production incidents.
- Debug complex distributed systems, perform root cause analysis, and implement preventive solutions.
- Collaborate with product, engineering, operations, project, and business teams to improve fulfillment processes and customer experience.
- Maintain and improve runbooks, knowledge bases, and support documentation.
- Mentor junior engineers and manage work from requirements gathering through coding, testing, and deployment.
Requirements
- 4–6+ years of experience in software engineering with strong exposure to production support and full-stack environments.
- A bachelor’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area plus two years of relevant experience, or four years of relevant experience without the degree.
- Strong coding, debugging, problem-solving, and root cause analysis skills for complex distributed systems.
- Experience supporting high-scale, customer-facing applications, preferably in eCommerce or fulfillment domains.
- Ability to anticipate failure scenarios and implement preventive solutions.
- Experience working in agile, fast-paced, and globally distributed teams.
- Preferred: master’s degree in computer science, computer engineering, computer information systems, software engineering, or a related area.
- Preferred: knowledge of WCAG 2.2 AA, assistive technologies, and digital accessibility best practices.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase opportunities, and company-paid life insurance.
- Paid time off and/or PPTO, including sick leave, holidays, parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.
- Walmart-paid education benefits through Live Better U, including tuition, books, and fees for eligible programs.
- Performance-based bonus awards and possible stock compensation.
- Benefits eligibility and amounts may depend on job classification, length of employment, and applicable plan terms.
- The position is located at 2608 SE J St, Bentonville, Arkansas.
Categories
Site Reliability
About Walmart
Walmart is a global omnichannel retailer that sells groceries, general merchandise, and services through Walmart and Sam's Club stores and online marketplaces for consumers and small businesses. Its model spans physical retail, e-commerce, advertising, and a vast supply chain, plus pharmacy, health, and financial services. Founded in 1962 and headquartered in Bentonville, Arkansas, Walmart Inc. is a public company on the NYSE (WMT) operating in the U.S. and multiple international markets.