Sr. Technical Solutions Engineer - Platform (Support)
Databricks2 months ago
Tokyo, JapanSenior
Responsibilities
- Troubleshoot and resolve complex customer issues related to the Databricks Platform.
- Provide best-practice guidance for custom-built customer solutions.
- Recommend performance improvements for customer-specific environments.
- Assist with third-party integration issues involving Databricks environments.
- Coordinate with engineering and escalation teams to resolve customer issues and requests.
- Create and maintain company documentation and knowledge articles.
- Support customers in achieving strategic value from Databricks products.
- Participate in weekday and weekend on-call rotations.
- Build Databricks, AWS, and Azure expertise through internal learning and training programs.
Requirements
- 4+ years of experience designing, building, testing, and maintaining applications using Python, Java, or Scala.
- Expert-level Python knowledge is desired.
- Strong experience with SQL-based databases is required.
- Linux/Unix administration skills.
- Hands-on experience with AWS, Azure, or GCP.
- Experience in distributed big data computing environments.
- Technical degree or equivalent experience.
- Written and spoken proficiency in both Japanese and English.
Benefits
- Comprehensive employee benefits and perks are offered, with region-specific details available for Japan.
Categories
Solutions Engineering
About Databricks
Databricks builds a cloud-based data and AI platform centered on the lakehouse architecture, combining data engineering, analytics, and machine learning with Apache Spark, Delta Lake, and MLflow. It sells subscriptions and cloud services to enterprises that need to unify data pipelines and develop large-scale AI and analytics. Founded in 2013 by the creators of Apache Spark and headquartered in San Francisco, the company is privately held and serves organizations across many industries.