Associate Solution Consultant – Tech Alliances
Five9
2 months ago
Remote, United States
Entry Level / Mid Level
H1B Sponsor
Base Salary
$48k - $112k/yr
Responsibilities
- Support ISV, SI, and Tech Alliance initiatives focused on ServiceNow and Salesforce-based joint solutions.
- Learn and master multiple platforms, becoming a SME on Five9 integrations.
- Assist with solution design and demos, translating business challenges into use cases.
- Build reusable enablement assets like guides and documentation for integrated solutions.
- Create and maintain partner-facing content that explains the value of integrations.
- Produce short-form educational videos using video editing tools.
- Collaborate with senior SCs and teams to ensure content accuracy and usability.
- Gather and share feedback to improve integrations and enablement resources.
- Continuously deepen knowledge of relevant technologies and best practices.
Requirements
- 1+ year of professional experience in a technical, functional, support, sales, or consulting role.
- Exposure to ServiceNow or Salesforce, with a preference for ServiceNow.
- Demonstrated ability to handle hard work and a steep learning curve.
- Strong technical acumen and understanding of systems, APIs, and integrations.
- Excellent people skills for effective communication in various formats.
- Creative mindset with a passion for explaining complex topics.
- Strong organization and follow-through skills for creating structured assets.
- Comfort collaborating across teams and taking direction from senior leaders.
- BS in Electrical Engineering, Computer Science, or a related field preferred.
Benefits
- Health, dental, and vision coverage starting on the first day of employment.
- Access to a mental health support platform for personalized care.
- Generous employee stock purchase plan.
- Paid Time Off, company holidays, and paid volunteer hours.
- 12 weeks paid parental leave.
Categories
BackendDevOps