Senior Technical Solutions Engineer, Platform

Databricks

12 months ago

Dallas, TX, USA

Senior / Mid Level

H1B Sponsor

Base Salary

$87k - $154k/yr

Responsibilities

Troubleshoot and resolve complex customer issues related to the Databricks platform.
Provide best practices support for custom-built solutions developed by Databricks customers.
Deliver suggestions for improving performance in customer-specific environments.
Assist with issues around third-party integrations with the Databricks environment.
Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues.
Participate in the creation and maintenance of company documentation and knowledge articles.
Be a true proponent of customer advocacy.
Strengthen AWS/Azure and Databricks platform expertise through learning and training programs.
Participate in weekend and weekday on-call rotation.

4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications.
Expert level knowledge in Python is desired.
Strong experience with SQL-based databases is required.
Linux/Unix administration skills are necessary.
Hands-on experience with AWS, Azure, or GCP is required.
Excellent English written and oral communication skills are essential.
Experience in a 'Distributed Big Data Computing' environment is preferred.
A technical degree or equivalent experience is required.

Apache SparkAWSAzureDatabricksGoogle Cloud PlatformJavaLinuxMLflowPythonScalaSQL