Sr. Salesforce Engineer

1 month ago

Remote, United StatesSenior

Base Salary

$110k - $130k/yr

Responsibilities

Serve as the primary onshore point of contact for customers, stakeholders, and the Salesforce.org team.
Support and manage onshore activities for the EPLUS product built on Salesforce.
Learn product features and business workflows and coordinate issue resolution and escalations.
Coordinate between onshore and offshore teams to ensure smooth operations.
Manage multiple priorities independently and work across time zones in a remote environment.

At least 5 years of experience working with the Salesforce platform.
At least 5 years of experience in a client-facing Salesforce Consultant role.
At least 5 years of experience supporting Salesforce-based products and healthcare platforms.
Strong customer communication, stakeholder management, problem-solving, and analytical skills.
Experience coordinating between onshore and offshore teams.
Familiarity with Salesforce Service Cloud, Health Cloud, or Sales Cloud is preferred.
Experience working with distributed or global teams is preferred.
Must be a US Citizen or Green Card holder and able to work Eastern Time.

Full-time, permanent employment.
Remote US work arrangement with Eastern Time coverage.
Potential travel based on company needs.
Reasonable accommodations are available in compliance with the Americans with Disabilities Act.

1,001-5,000 employees