8 days ago
Telford, United KingdomMid Level
Responsibilities
- Design, develop, test, deploy, and maintain automation solutions using NiCE Automation Studio.
- Translate business requirements and process designs into scalable, supportable automation workflows.
- Develop reusable automation components and framework assets.
- Integrate NiCE automations with APIs, databases, web applications, and enterprise systems.
- Participate in Agile ceremonies and collaborate with multidisciplinary delivery teams.
- Create technical documentation, support guides, and deployment artefacts.
- Support automated and manual testing, deployments across development, test, and production environments.
- Investigate production issues and provide second-line support.
- Collaborate with architecture and platform teams on security, governance, and operational standards.
- Contribute to continuous improvement of automation frameworks, engineering standards, and delivery practices.
Requirements
- Demonstrable experience designing, developing, and deploying NiCE RPA or NiCE APA solutions in enterprise environments.
- Strong hands-on experience with NiCE Automation Studio.
- Experience developing, maintaining, and troubleshooting JavaScript within NiCE APA solutions.
- Experience integrating automation solutions with REST APIs, web services, and enterprise applications.
- Understanding of exception handling, logging, monitoring, and supportable automation design.
- Experience with relational databases and SQL.
- Experience delivering solutions in Agile environments.
- Ability to communicate with technical and non-technical stakeholders.
- NiCE Certified Automation Developer certification is desirable.
- Experience in government, public sector, highly regulated, or live production environments is desirable.
- Successful appointment requires Security Check (SC) clearance and continuous residence in the United Kingdom for the last five years.
Benefits
- Hybrid working across company offices, client sites, and home; fully remote working is not permitted.
- Telford and Hove employees are typically expected to work from the office 40% to 70% of the time; other locations require attendance at Telford or Hove once or twice monthly.
- Training and development opportunities include thinktanks, hackathons, access to 250,000 courses, and external certifications.
- Supportive engineering communities with coaching, mentoring, and knowledge sharing.
- Pre-employment checks include identity, nationality or immigration status, three years of employment history, and an unspent criminal record check.
Tech Stack
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.