Cisco

Software Engineer, Agentic Systems Engineering - ThousandEyes

Cisco
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24 hours ago
Oeiras, PortugalMid Level

Responsibilities

  • Design, build, test, and operate AI-powered tools and services for software developers.
  • Develop agentic workflows, reusable skills, tool integrations, and orchestration capabilities.
  • Integrate AI tools with source control, CI/CD systems, issue trackers, documentation platforms, and internal developer environments.
  • Build secure, observable, reliable, and maintainable backend services and APIs.
  • Develop evaluation, testing, monitoring, and feedback loops for non-deterministic AI systems.
  • Work with developers to understand workflows, identify improvements, and iterate based on real-world feedback.
  • Contribute to technical design discussions and evolve the AI development platform architecture.
  • Improve engineering processes, documentation, and operational practices.

Requirements

  • Software development experience using Python.
  • Experience designing, building, testing, and operating backend services or developer-facing tools.
  • Hands-on experience designing and implementing APIs within distributed software architectures.
  • Practical experience using or developing with large language models, AI coding tools, or agentic AI systems.
  • Experience with Git, automated testing, and continuous integration and delivery workflows.
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
  • Experience with AI agents, reusable skills, tool-calling integrations, prompts, evaluation frameworks, or agent harnesses is preferred.
  • Familiarity with retrieval-augmented generation, embeddings, context management, and model evaluation is preferred.
  • Experience with internal developer platforms, command-line tools, IDE integrations, or engineering productivity tooling is preferred.
  • Knowledge of Kotlin, Java, Go, or TypeScript is preferred.
  • Understanding of Kubernetes, containers, and modern cloud deployment practices is preferred.
  • Experience with observability, security, privacy, and responsible AI practices is preferred.
  • Familiarity with relational, document-based, or vector datastores is preferred.
  • Strong problem-solving, communication, and cross-functional collaboration skills are preferred.
Cisco

About Cisco

10,000+ employees

Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.

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