Applications Engineer II
ZEISS Group3 days ago
Wixom, MI, USAMid Level
Responsibilities
- Deliver standard, on-site, customized, remote, and classroom training for ZEISS Industrial Metrology systems.
- Provide remote and on-site technical support for software, applications, systems, and customer implementation needs.
- Assess, prioritize, document, and report customer issues and software performance problems.
- Support internal teams with software and application expertise and assist with software and system testing.
- Provide foundational support for Windows operating systems, networking and connectivity, and database management.
- Respond to quotation requests by analyzing requirements and estimating project completion time.
- Prepare project data and implement quoted application solutions.
- Collaborate with internal teams to maintain training curricula and support customer success.
Requirements
- Bachelor’s degree in Computer Science, Physics, Mechanical Engineering, or a related technical field.
- 2–5 years of experience.
- Ability to interpret engineering drawings for dimensional control requirements.
- Proficiency in 3D mathematics and programming in modern scientific computing languages.
- Strong written and verbal communication, presentation, technical reporting, problem-solving, and customer relationship skills.
- Experience with training or teaching technical concepts and product benefits.
- Ability to work independently and acquire knowledge to address customer needs.
- Valid driver’s license.
- Preferred qualifications include server administration, networking, cloud computing, data analysis and reporting, SQL/database management, system integration, statistical process control, quality data, and manufacturing or metrology processes.
Benefits
- Medical, vision, and dental benefits.
- 401(k) matching.
- Employee assistance programs.
- Vacation and sick pay.
- Hybrid schedule with 3 days in the office and 2 days remote.
- Position is based in Wixom, Michigan, requires living in Michigan and being commutable to the Wixom location, and may require up to 50% travel.
Tech Stack
SQLWindows
Categories
Solutions Engineering
About ZEISS Group
ZEISS Group develops and sells optics and optoelectronics for semiconductor makers, manufacturers, clinicians, researchers, and consumers, spanning lithography systems, industrial metrology, medical devices, microscopes, and eyeglass and camera lenses. Founded in 1846 and headquartered in Oberkochen, Germany, the company is wholly owned by the Carl Zeiss Foundation. It operates globally and generates around €12 billion in annual revenue across segments including Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets.