8 days ago
Bengaluru, IndiaMid Level / Senior
Responsibilities
- Improve the reliability, scalability, performance, and operational efficiency of OCI Compute services and components.
- Investigate and resolve complex production incidents, including mitigation, recovery, root cause analysis, and follow-up actions.
- Own and improve service-level KPIs, SLOs, dashboards, alerting, deployment validation, and operational procedures.
- Build automation and tooling to reduce operational toil and improve production safety.
- Partner with development and infrastructure teams on service architecture, deployment, configuration, and reliability improvements.
- Use observability, telemetry, event correlation, and AIOps capabilities to improve detection, diagnosis, and incident response.
- Support upgrades, migrations, patching, capacity planning, performance tuning, and production rollouts.
- Troubleshoot distributed-system issues by analyzing service topology, dependencies, configuration, and failure modes.
- Contribute to incident-management practices, operational readiness, documentation, reviews, and service ownership improvements.
- Participate in a 12x7 on-call rotation supporting customer-impacting incidents.
Requirements
- Requires 4–8 years of experience in SRE, Production Engineering, Cloud Operations, Systems Engineering, or a similar role.
- Experience operating and improving highly available production systems.
- Strong programming or scripting skills in Python, Go, or similar languages.
- Hands-on experience with Linux, cloud infrastructure, networking, compute, and storage.
- Experience with production monitoring, alerting, dashboards, logs, metrics, and tracing.
- Experience owning or improving service SLIs, SLOs, KPIs, and operational procedures.
- Strong incident troubleshooting, root cause analysis, debugging, and problem-solving skills.
- Experience with deployment pipelines, release validation, automation, and change-management practices.
- Understanding of distributed systems, service dependencies, capacity planning, and performance tuning.
- Ability to work independently and collaborate effectively with engineering teams, with strong written and verbal communication skills.
- Preferred experience includes OCI, AIOps, anomaly detection, event correlation, predictive alerting, automated remediation, Kubernetes, containers, infrastructure-as-code, CI/CD, service migrations, fleet maintenance, upgrades, patching, security vulnerability management, production rollouts, architecture reviews, operational-readiness reviews, and post-incident improvements.
- Familiarity with security, compliance, and access-control practices in production environments.
Benefits
- Flexible medical, life insurance, and retirement options.
- Volunteer programs supporting community involvement.
- Accessibility assistance and disability accommodations are available throughout the employment process.
- The role includes a 12x7 on-call rotation.
Tech Stack
Categories
Site Reliability
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.