Cloud Site Reliability Engineer II
Barracuda Networks, Inc.4 days ago
Ottawa, CanadaMid Level
Responsibilities
- Operate, scale, and automate centralized LGTM telemetry infrastructure using Loki, Mimir, Prometheus, Tempo, and Grafana.
- Design Grafana dashboards and executive health overviews for platform services, Kubernetes clusters, and tenant workloads.
- Establish alerting strategies, SLO/SLI tracking with Sloth, and notification routing to detect service degradation.
- Automate deployment of log collectors, metric exporters, and monitoring agents across EKS and AKS using ArgoCD and Terragrunt.
- Contribute to Kubernetes platform health, performance tuning, and infrastructure modernization.
- Use Claude Code, OpenCode, and Codex CLI to build automation, diagnostic tooling, and operational scripts.
- Collaborate with internal product and tenant teams on observability onboarding, distributed tracing instrumentation, and performance troubleshooting.
Requirements
- 2–4 years of experience working with public cloud infrastructure, including AWS and/or Azure, with a focus on observability and systems reliability.
- 1–2+ years of hands-on experience deploying, operating, or troubleshooting containerized workloads in Kubernetes, including EKS or AKS.
- Practical experience configuring, operating, or building dashboards with observability stacks such as Grafana, ELK, or Splunk.
- Working knowledge of Terraform and/or Terragrunt and GitOps workflows using ArgoCD or Flux.
- Solid Python or Bash scripting skills for system automation, telemetry pipelines, and operational tooling; Go is a plus.
- Interest in using AI coding agents such as Claude Code, OpenCode, Codex CLI, and GitHub Copilot.
- Strong analytical troubleshooting, communication, and collaboration skills.
Benefits
- Equity in the form of non-qualifying options.
- High-quality health benefits.
- Retirement plan with employer match.
- Career-growth opportunities and internal mobility, including cross-training.
- Flexible Time Off and Paid Time Off benefits.
- Volunteer opportunities.
- Hybrid role located in Ottawa, Ontario.
Categories
Site Reliability
About Barracuda Networks, Inc.
Barracuda Networks builds cybersecurity products and services for businesses and managed service providers, spanning email protection, application and network security, data protection/backup, and managed XDR delivered as appliances and SaaS. Founded in 2003 and headquartered in Campbell, CA, it is privately held by Kohlberg Kravis Roberts & Co. Customers use Barracuda to secure cloud and on‑premise environments across Microsoft 365 and other enterprise workloads.