ServiceNow Architect - Minimum Interim Secret Clearance (or higher)

17 days ago

Remote, United StatesSenior

Responsibilities

Design and lead enterprise ServiceNow architecture, implementation, optimization, and solution design across core and extended platform modules.
Develop custom applications and cross-scope solutions tailored to federal requirements.
Architect secure integrations with enterprise and third-party systems using REST/SOAP web services, IntegrationHub, MID Servers, and middleware.
Build Service Catalog items, client scripts, UI policies, and Flow Designer automations while optimizing ITSM workflows.
Own release planning, environment management, update set deployment, runbooks, release documentation, testing, and deployment quality.
Lead code reviews, establish development standards, mentor developers and administrators, and advise technical and non-technical stakeholders.
Align solutions with federal modernization goals, compliance standards, NIST, FISMA, and security frameworks.
Monitor ServiceNow releases and support Windows Server implementation, upgrades, and integrations as needed.

At least 8 years of hands-on ServiceNow experience, including at least 3 years as an architect or technical lead on enterprise implementations.
Enterprise ServiceNow architecture experience across ITSM, ITOM, and CMDB plus at least one of HAM, SAM, HRSD, SPM, GRC, or SecOps.
Expert scripting and development skills with JavaScript, Glide APIs, Business Rules, Script Includes, and scoped applications.
Experience architecting REST/SOAP, IntegrationHub, MID Server, and middleware integrations, plus CMDB design, data modeling, and CSDM.
Experience owning release management, development standards, code reviews, testing, environment strategy, and release documentation.
Strong communication and technical leadership skills for stakeholder discussions and solution presentations.
Required ServiceNow Certified System Administrator, Certified Application Developer, and at least one Certified Implementation Specialist certification.
U.S. citizenship and an active Interim Secret clearance with the ability to obtain and maintain a final Secret clearance.
Preferred qualifications include CTA or CMA certification, additional CIS certifications, ServiceNow AI capabilities, ServiceNow Vault, Automation Engine, platform encryption, DevOps and source control experience, CI/CD pipelines, ATF, federal or defense contracting experience, NIST/FISMA/FedRAMP familiarity, Windows Server administration, and ITIL v4 certification.

Fully remote position within the U.S. with availability required during East Coast business hours.
Health, dental, and vision insurance.
401(k), flexible spending account, paid federal holidays, PTO, and education reimbursement.
Occasional travel may be required for major planning events; no relocation or office reporting is expected.

201-500 employees