5 months ago
Heredia, Costa RicaSenior
Responsibilities
- Run and continuously improve reliability engineering systems, including automation, pipelines, observability, and operational tooling.
- Design scalable engineering solutions that reduce operational toil and embed reliability into delivery workflows.
- Create engineering standards, reusable patterns, frameworks, infrastructure-as-code components, and governance controls.
- Lead complex incident response, systemic remediation, post-incident learning, and operational reviews.
- Mentor and coach less senior engineers across reliability engineering, automation, observability, and SRE practices.
- Drive cross-team collaboration across engineering, platform, and operations functions.
- Communicate engineering status, risks, recommendations, service health metrics, pipeline performance, and improvement progress to stakeholders and leadership.
- Design and operate telemetry pipelines, ingestion controls, observability cost management, identity patterns, secure-by-default controls, and automated network controls.
Requirements
- 5–8 years of experience in Site Reliability Engineering, Platform Engineering, or related operational engineering disciplines.
- Strong hands-on experience across cloud, automation, observability, CI/CD, and reliability engineering at scale.
- Deep experience operating cloud infrastructure across at least two of AWS, Azure, GCP, or Alibaba Cloud.
- Experience with Infrastructure-as-Code, reusable cloud patterns, landing zones, cloud networking, account management, identity, and policy enforcement.
- Strong scripting experience, such as Python, and experience designing and operating automation and reliability solutions.
- Experience leading incident response, systemic improvement, SLO/SLI practices, observability signals, synthetic checks, alerts, and operations automation.
- Deep hands-on experience with enterprise observability platforms such as Splunk or Datadog and with telemetry and ingestion pipelines.
- Deep hands-on experience with identity platforms, secrets management, OIDC, workload identity, dynamic credentials, Zero Trust, and least-privilege adoption.
- Experience embedding security tooling in CI/CD pipelines, designing policy-as-code controls, and driving secure engineering adoption.
- Deep experience with hybrid and cloud network architectures, automated network controls, Zero Trust segmentation, and network observability.
- Preferred qualifications include federated, multi-cloud, or large-enterprise experience; Docker and Kubernetes familiarity; professional cloud certification; OPA or Sentinel; AIOps; ServiceNow or PagerDuty; FinOps; Alibaba Cloud architecture; and cloud policy tools such as AWS Service Control Policies or Azure Policy.
- Strong stakeholder engagement, technical communication, mentoring, engineering leadership, and understanding of identity, application security, network reliability, and observability risks.
Benefits
- Hybrid or on-site work model.
- Senior individual-contributor role with mentorship and cross-team influence.
- Participation in an on-call rotation and leadership of incident response.
- Occasional travel may be required for team or stakeholder engagement.
- Equal Opportunity Employer.
Tech Stack
Categories
Site Reliability
About BCG
Boston Consulting Group provides management consulting, technology, and design services to large enterprises, governments, and nonprofits, helping with strategy, digital transformation, and operations. The firm works on a project-based, fee-for-service model and also incubates products and ventures through BCG X. Founded in 1963 and headquartered in Boston, it is a global partnership with offices worldwide.