4 days ago
Toulouse, FranceSenior
Responsibilities
- Translate complex customer and user needs into technical requirements and high-impact features.
- Coordinate technical collaboration across a multinational geospatial environment and support deployment of key features and tools.
- Guide the end-to-end evolution and product roadmap of central customer-management and communication platforms.
- Manage stakeholder expectations, budgets, delivery timelines, costs, and quality for major technology initiatives.
- Act as a strategic interface between operations and engineering while aligning technical solutions with business-growth objectives.
- Oversee database operational performance and ensure data is reliable and accessible for analysis.
- Diagnose systemic challenges and coordinate with IT and operations on high-performance solutions.
- Provide guidance and expertise to international customers and teams to maximize tool adoption and user satisfaction.
Requirements
- 5 to 10 years of experience in international, high-technology, or complex-services environments.
- Customer- and business-oriented approach with the ability to partner with Sales, Marketing, Customer Services, Portfolio teams, and executives.
- Understanding of CRM ecosystems, customer data flows, data governance, and data quality concepts.
- Ability to coordinate cross-functional teams and prioritize strategic initiatives.
- Strong strategic communication and stakeholder-alignment skills, including translating complex technical requirements.
- Fluent English is mandatory.
- Security clearance or eligibility for clearance by recognized authorities may be required.
Benefits
- Attractive salary, profit-sharing and employee savings plans, and optional employee share ownership with free-share awards.
- Additional leave options, employee committee activities, and socio-cultural and sports services.
- Supplementary health and insurance coverage, with site-dependent health services, concierge services, gym, and carpooling application.
- Training and career-development opportunities, including more than 10,000 freely accessible e-learning courses, certifications, accelerated development programs, expert tracks, and national and international mobility.
- Permanent employment based in Toulouse, France, with flexible working arrangements where possible.
Categories
Solutions Engineering