5 months ago
Base Salary
$125k - $160k/yr
Responsibilities
- Support technical customer relationships across pre-sales, implementation, onboarding, and support.
- Assist with strategic cross-functional project implementation and delivery under guidance from senior team members.
- Identify operational bottlenecks and contribute to internal tooling and process improvements.
- Collect and organize product feedback, identify gaps, and support product requirements documentation.
- Help manage roadmap expectations among the engineering team and customers.
- Perform daily activities consistent with safe and sound business practices and regulatory requirements.
- Identify, assess, and manage risk by following bank policies and procedures and reporting issues to management.
Requirements
- At least 3 years of experience in a technical or technical-adjacent role.
- Strong customer-facing presence and clear written and verbal communication skills.
- Problem-solving aptitude, curiosity, humility, and eagerness to roll up your sleeves.
- Basic technical skills with potential to grow in JavaScript or Python coding and the ability to learn SQL.
- Interest in financial services; prior industry knowledge is helpful but not required.
Benefits
- Comprehensive health, dental, and vision plans, with options fully covered for employees and dependents.
- Family planning and fertility benefits through Carrot, including up to $20,000 in qualified expense reimbursement.
- Up to $2,000 per month in post-tax rent subsidy for employees living within 2 miles of the office.
- FSA and HSA account options.
- 401(k) plan with self-directed brokerage options.
- Flexible time-off policy.
- 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers.
- Up to $4,500 in annual backup childcare reimbursements.
- Catered lunches and dinners for San Francisco employees.
- Commuter benefits, including paid transportation to and from the office.
- Regular team-building events, including an annual offsite.
- Hybrid arrangement with four days per week in person at Column’s Presidio-based office.
Tech Stack
Categories
Solutions Engineering
About Column
Column is a nationally chartered bank and software company that provides APIs and infrastructure for developers to build financial products—accounts, payments (ACH, wires, RTP/FedNow), and ledgering—without sponsor-bank intermediaries. It serves fintechs and platforms directly as the underlying bank and charges for banking services and API access. Founded in 2021 by Plaid co-founder William Hockey and Annie Hockey, Column is privately held and headquartered in San Francisco.