3 months ago
Base Salary
$183k - $215k/yr
Responsibilities
- Lead the technical vision for integrating Claude and LLM-powered autonomous agents into internal member support applications.
- Develop AI-assisted call-center workflows and member-facing identity-verification experiences.
- Build shared UI components, API patterns, and scalable infrastructure for verification products and AI automation.
- Ensure AI-driven automations meet IAM, security, and data-protection standards.
- Mentor engineers on prompt engineering, agentic workflows, and full-stack engineering practices.
- Lead experimentation such as A/B testing agent performance and detecting fraud through UX signals.
Requirements
- Bachelor’s degree in Computer Science or a related field.
- 10+ years of full-stack engineering experience scaling customer-facing applications.
- At least 1 year of hands-on experience integrating LLMs such as Claude or OpenAI and building agentic workflows.
- At least 5 years of experience with Ruby on Rails, Go, and React/TypeScript.
- Strong understanding of component-driven design, state management, secure backends, and PostgreSQL.
- Experience influencing cross-functional stakeholders and setting technical direction.
- Experience with human-in-the-loop AI systems, identity verification, regulatory frameworks, IAM security, design systems, shared component libraries, modular SDKs, or data transformation tooling is preferred.
Benefits
- Full-time, on-site work five days per week in the McLean, Virginia office.
- Medical, dental, and vision insurance plus health savings and flexible spending accounts.
- 401(k) with company match, parental leave, paid time off, and eight company-wide holidays.
- Life, AD&D, disability, accident, and critical illness insurance.
- Commuter benefits, employee assistance, pet insurance, travel assistance, wellbeing and childcare discounts, benefit advocates, referral bonuses, and learning and development benefits.
Tech Stack
Categories
About ID.me
ID.me builds a secure digital identity network and wallet used for identity proofing, sign-in, and community verification across government, healthcare, and commerce. The company sells authentication and verification services to agencies and enterprises, including NIST 800-63-3 IAL2/AAL2–approved credentials, plus group eligibility checks for discounts. Founded in 2010 and headquartered in McLean, VA, ID.me supports access at 20 U.S. federal and 45 state agencies and 70+ healthcare organizations.