6 days ago
Gurgaon, IndiaMid Level
Responsibilities
- Design, code, and enhance custom software components across systems and applications.
- Develop scalable solutions using Amazon Connect and modern development frameworks.
- Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
- Troubleshoot complex software issues and improve component efficiency and reliability.
- Work independently, contribute to team discussions, and provide solutions to work-related problems.
- Share knowledge and guide junior team members on software development best practices.
Requirements
- At least 3 years of experience with Amazon Connect.
- Proficiency in Amazon Connect and understanding of cloud-based contact center solutions and enterprise integrations.
- Experience designing and implementing scalable software components with modern development frameworks.
- Ability to troubleshoot and resolve complex technical issues in software applications.
- Familiarity with agile software development and continuous integration and continuous deployment processes.
- 15 years of full-time education.
Benefits
- The position is based at the company's Gurugram office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.