Reliability Engineer

1 month ago

Chicago, IL, USA +3 moreMid Level

Base Salary

$91k - $137k/yr

Responsibilities

Instrument applications and technology stacks to generate metrics for availability, performance, quality, currency, and resiliency.
Develop tooling, alerts, automation, and response mechanisms to prevent, detect, mitigate, and resolve reliability risks.
Improve delivery flows, deployment automation, self-healing capabilities, technology standards, and cost-efficiency baselines.
Partner with infrastructure teams on monitoring, alerting, intelligent incident routing, automated service restoration, and high-impact incident response.
Maintain operational excellence, service continuity, application and infrastructure metadata, and end-to-end ownership of supported systems.
Research and implement AI-based anomaly detection, AI-powered troubleshooting copilots, LLM-driven operational assistants, and AI/ML runbooks.

Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.
At least 3 years of experience in Infrastructure Engineering, Site Reliability Engineering, or DevOps.
Hands-on experience with Splunk, Dynatrace, and CloudWatch.
Deep knowledge of Terraform and CloudFormation for Infrastructure as Code.
Experience optimizing deployment pipelines, automating deployments, and applying DevSecOps practices.
Expertise with AWS and Kubernetes-based microservices environments.
Strong proficiency in Python and Java for infrastructure automation and tooling.
Experience with AI/ML frameworks for observability, predictive failure detection, and AI-driven troubleshooting is desirable.
Experience with Oracle and SQL Server; knowledge of open-source databases is beneficial.
Demonstrated experience with Agile frameworks and strong analytical, problem-solving, and interpersonal skills.
Candidates must be authorized to work in the United States without company sponsorship.

Hybrid schedule requiring work in an office three days per week, Tuesday through Thursday, in Columbus, Ohio; Chicago, Illinois; Hartford, Connecticut; or Charlotte, North Carolina.
The company does not support the STEM OPT I-983 Training Plan endorsement for this position.
Total compensation may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition in addition to base pay.

10,000+ employees