The Hartford

Reliability Engineer

The Hartford
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3 months ago
Chicago, IL, USA +3 moreMid Level

Base Salary

$91k - $137k/yr

Responsibilities

  • Instrument applications and technology stacks to generate metrics for availability, performance, quality, currency, and resiliency.
  • Develop tooling, alerts, automation, and response mechanisms to prevent, detect, mitigate, and resolve reliability risks.
  • Improve delivery flows, deployment automation, self-healing capabilities, technology standards, and cost-efficiency baselines.
  • Partner with infrastructure teams on monitoring, alerting, intelligent incident routing, automated service restoration, and high-impact incident response.
  • Maintain operational excellence, service continuity, application and infrastructure metadata, and end-to-end ownership of supported systems.
  • Research and implement AI-based anomaly detection, AI-powered troubleshooting copilots, LLM-driven operational assistants, and AI/ML runbooks.

Requirements

  • Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.
  • At least 3 years of experience in Infrastructure Engineering, Site Reliability Engineering, or DevOps.
  • Hands-on experience with Splunk, Dynatrace, and CloudWatch.
  • Deep knowledge of Terraform and CloudFormation for Infrastructure as Code.
  • Experience optimizing deployment pipelines, automating deployments, and applying DevSecOps practices.
  • Expertise with AWS and Kubernetes-based microservices environments.
  • Strong proficiency in Python and Java for infrastructure automation and tooling.
  • Experience with AI/ML frameworks for observability, predictive failure detection, and AI-driven troubleshooting is desirable.
  • Experience with Oracle and SQL Server; knowledge of open-source databases is beneficial.
  • Demonstrated experience with Agile frameworks and strong analytical, problem-solving, and interpersonal skills.
  • Candidates must be authorized to work in the United States without company sponsorship.

Benefits

  • Hybrid schedule requiring work in an office three days per week, Tuesday through Thursday, in Columbus, Ohio; Chicago, Illinois; Hartford, Connecticut; or Charlotte, North Carolina.
  • The company does not support the STEM OPT I-983 Training Plan endorsement for this position.
  • Total compensation may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition in addition to base pay.

Tech Stack

AWSJavaKubernetesMicrosoft SQL ServerPythonSplunkTerraform

Categories

DevOpsSite Reliability
The Hartford

About The Hartford

10,000+ employees

The Hartford Financial Services Group is a U.S. insurer providing property and casualty coverage, group benefits, and investment products to individuals and businesses. It distributes policies through independent agents, brokers, and employer-sponsored plans, and offers mutual funds through Hartford Funds. Founded in 1810 and headquartered in Hartford, Connecticut, the company is publicly traded on the NYSE under the ticker HIG.

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