1043-Senior Technology Engineer-Salesforce Architect
City and County of San Francisco3 hours ago
Base Salary
$159k - $200k/yr
Responsibilities
- Serve as the lead Salesforce Architect and strategic technical advisor for the SMART platform.
- Determine requirements and conduct feasibility research for system and platform development or enhancement.
- Design, plan, integrate, test, implement, document, and enhance systems, platforms, software, hardware, and communications components.
- Manage Salesforce architecture, integrations, data, governance, security, performance, backup, recovery, and business continuity.
- Provide 24-hour on-call incident response, troubleshooting, recovery, and corrective measures for mission-critical services.
- Analyze, detect, identify, and correct system or platform issues while minimizing operational disruption.
- Coordinate with vendors, technical support hotlines, departments, and management to resolve technology problems.
- Demonstrate and train staff on new technology products and maintain procedures and troubleshooting documentation.
- Monitor daily system performance, communicate operational issues, and recommend improvements.
- Provide technical leadership, consultation, guidance, and potentially limited supervision to technology staff.
Requirements
- Associate degree in computer science, computer engineering, information systems, or a closely related field, or equivalent qualifying coursework of at least 60 semester or 90 quarter credits, including specified technology coursework.
- At least three years of experience analyzing, installing, configuring, enhancing, and/or maintaining system or platform components.
- Experience managing Salesforce data, including knowledge of SOQL or SQL.
- At least six months of exposure to Salesforce Gov Cloud, APEX, and data loading.
- Preferred qualifications include Salesforce Sales Cloud or Service Cloud certification and Salesforce Application Architect or System Architect certification.
- Preferred qualifications include experience with middleware, ESB, or API gateways such as MuleSoft or Apigee.
- Preferred qualifications include Agile or Scrum certification, ITIL or service management knowledge, at least seven years of verifiable senior-level Salesforce implementation experience, and at least two years of verifiable supervisory experience.
- Applicants must exercise independent judgment, solve complex system problems, communicate effectively, and collaborate with technical professionals, vendors, managers, and departments.
Benefits
- Permanent Exempt appointment serving at the discretion of the Appointing Officer, with a duration not exceeding 36 months.
- Application opening is September 16, 2026, and the application deadline is September 30, 2026.
- The position is based within the City and County of San Francisco and supports modernization of public-sector technology systems.
About City and County of San Francisco
The City and County of San Francisco is a consolidated city-county government that delivers public services to residents, businesses, and visitors. It operates tax- and fee-funded departments spanning public health and hospitals, public safety, transportation, utilities, environmental health, permitting, and digital services. Headquartered in San Francisco and consolidated since 1856, it runs facilities from hospitals and clinics to wastewater treatment plants, supporting daily city operations and long-term infrastructure.