1 day ago
Base Salary
$142k - $208k/yr
Responsibilities
- Lead and support responses to security events and incidents across Twilio’s global infrastructure, services, and applications.
- Own the security incident lifecycle, including triage, containment, remediation, on-call participation, and root-cause analyses.
- Create incident documentation, runbooks, standard operating procedures, and shared security best practices.
- Drive security and reliability improvements identified through security events and incidents.
- Develop scalable security response processes and automate manual security workflows.
- Partner cross-functionally with R&D Engineering, R&D Business, and internal customers to address security challenges.
- Provide mentorship and support to help develop the security incident response team and program.
Requirements
- 5+ years of security incident response experience in a production-cloud environment.
- Subject-matter expertise in security issues and technologies.
- Ability to use AI for complex security incident response activities and high-fidelity detections.
- Advanced knowledge of service-oriented architectures and security tools appropriate for cloud environments.
- Experience addressing difficult security challenges across a technology stack.
- Experience with SIEM platforms and extending their functionality.
- Experience with SOAR tools and automating manual security processes.
- Experience with AWS, GCP, or another large cloud platform.
- Excellent written and verbal communication skills and the ability to build relationships across organizational levels.
- Preferred experience with AI model security and posture management, prompt injection, model evasion, data poisoning, GenAI and LLM-based threat response, forensic evidence collection, malware and trojan analysis, source-code analysis, and threat intelligence integration.
Benefits
- Remote work arrangement, with occasional travel or ad-hoc in-person meetings; the role is not eligible for hiring in CA, CT, NJ, NY, PA, or WA.
- Competitive pay, generous time off, parental and wellness leave, healthcare insurance, a 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
- Potential eligibility for Twilio’s equity plan and corporate bonus plan.
- Applications are intended to be accepted until 30th Aug, subject to change based on business needs.
