Support Enablement Engineer Intern (Summer 2026)

Dropbox

about 1 month ago

Remote, United States

Intern

H1B Sponsor

Responsibilities

Support the execution and rollout of AI-driven enablement initiatives across Customer Experience.
Assist in designing, testing, and deploying AI-powered workflows.
Monitor and troubleshoot issues related to CX tools and AI integrations.
Analyze support and operational data to identify opportunities for automation.
Collaborate with cross-functional partners to ensure AI solutions meet customer needs.
Develop and deploy automation scripts and configurations.

Currently pursuing an undergraduate degree in a technical field with an expected graduation date in 2027.
Demonstrated interest in solutions engineering and AI-driven solutions.
Hands-on experience with AI, APIs, or workflow automation concepts.
Familiarity with AI-enabled systems or tools for operational workflows.
Experience with at least one programming or scripting language.
Analytical mindset with the ability to interpret data and identify patterns.
Ability to work independently and collaborate effectively in a virtual team.
Ability to explain technical concepts to both technical and non-technical audiences.
Curious and motivated to learn and apply new technologies.

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