AI Expert
Customs Support Group1 month ago
La Spezia, ItalySenior
Responsibilities
- Develop and customize agentic AI solutions for the Italian market from prototype through production ownership.
- Design and implement generative-AI systems using retrieval, tool calling, structured extraction, and multi-step agent workflows.
- Identify and assess automation and decision-support opportunities across customs and business processes.
- Define evaluation criteria, build or manage pilots, and establish conditions for scaling or discontinuing solutions.
- Monitor solution performance, inference cost, latency, and business impact.
- Collaborate with Operations, Transformation, IT, Group teams, technology partners, Legal, and IT Security.
- Support privacy, security, AI governance, and EU AI Act compliance documentation.
Requirements
- Strong Python and SQL skills with demonstrated ownership of production code.
- Demonstrable experience integrating large language models into production systems, including prompt and context design, retrieval-augmented generation, structured output, and robust failure handling.
- Practical experience with at least one major cloud AI platform: Azure AI, AWS Bedrock, or Google Vertex AI.
- Strong backend and full-stack engineering fundamentals, including APIs, data pipelines, testing, and CI/CD.
- Strong communication skills for working with customs and operations specialists.
- Professional fluency in English.
- Preferred: evaluation engineering experience with evaluation harnesses, regression suites, LLM-as-judge methods, and human-in-the-loop review.
- Preferred: context engineering, agent orchestration frameworks or standards such as LangGraph, MCP, or Temporal, long-running agent workflows, and inference observability and cost control.
Benefits
- Permanent role with an indefinite-term contract.
- Hybrid working arrangement.
- Salary band of €40,000–€45,000 gross annually.
- Opportunity to shape AI capabilities in Italy and build solutions with direct business impact.
- International, fast-evolving environment with professional growth opportunities.
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