Coupa Software

Principal Engineer, AI/ML Architecture - 11310

Coupa Software
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6 months ago
Foster City, CA, USAStaff+
H1B Sponsor

Base Salary

$241k - $337k/yr

Responsibilities

  • Define architecture for model training, evaluation, and serving across Coupa’s AI platform.
  • Evaluate open-weight, commercial, and hybrid model approaches against enterprise accuracy and cost requirements.
  • Design custom evaluation frameworks and suites for Coupa-specific tasks and LLM quality.
  • Architect training data pipelines, including synthetic data generation and quality validation.
  • Design RAG systems with structured knowledge retrieval, vector search, and knowledge graph integration.
  • Establish standards for model safety, tenant data isolation, and responsible AI.
  • Write code, review pull requests, and prototype technical approaches.
  • Mentor and guide ML and data engineers across the US and India.
  • Collaborate with product, AI platform, and cloud operations teams.
  • Evaluate technical partnerships with AI infrastructure and model providers.

Requirements

  • 15+ years of software engineering experience, including 5+ years focused on ML/AI systems.
  • Demonstrated experience training or fine-tuning large language models and shipping a fine-tuned or domain-adapted model to production.
  • Deep knowledge of transformer architectures, LoRA, QLoRA, PEFT, RLHF, DPO, and inference serving.
  • Experience with distributed training on GPU clusters.
  • Strong understanding of RAG architectures, vector search, embedding models, and knowledge graph integration.
  • Hands-on experience with cloud AI/ML services for model hosting, managed training, or equivalent capabilities.
  • Experience designing and running custom LLM evaluation suites.
  • Proficiency in Python, PyTorch, and ML infrastructure tooling.
  • Advanced degree in Computer Science, Machine Learning, or equivalent practical experience.
  • Experience with enterprise B2B SaaS platforms is preferred.

Benefits

  • Hybrid work arrangement.
  • Two company-wide paid wellness days annually.
  • Paid birthday time off.
  • 40 hours of paid volunteer time off annually.
  • Free confidential 24/7/365 employee assistance and counseling resources.
  • Business travel medical, safety, planning, and emergency support.
  • Employee referral bonus program.
  • Location-specific benefits may include medical and dental insurance, retirement or pension plans, and life or accident protection.

Tech Stack

Categories

Coupa Software

About Coupa Software

1,001-5,000 employees

Coupa is the leader in AI-native total spend management. Using its trusted, community-generated, $8 trillion dataset, Coupa brings autonomous AI agents, a network of 10M+ buyers and suppliers, and leading apps together on one unified platform to seamlessly automate the buying process and connect to customers in a whole new way. With Coupa, you’ll make margins multiply™.

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