Site Reliability Engineer
London Stock Exchange Group3 months ago
St. Louis, MO, USASenior
Responsibilities
- Monitor platform health and investigate issues across production and non-production environments.
- Support incident response, triage, problem management, service recovery, and root cause analysis.
- Improve automation and GitOps-based workflows to reduce manual operational work.
- Contribute to dashboards, SLOs, SLIs, runbooks, resilience checks, and performance validation.
- Maintain documentation, onboarding guides, and self-service tooling for engineering teams.
- Enable teams on telemetry standards, alerting guidance, SLO practices, and platform workflows.
- Support telemetry pipelines, data routing, filtering, retention, and cost-management improvements.
Requirements
- Experience supporting production platforms or services in an SRE, platform engineering, infrastructure, DevOps, or operations engineering role.
- Experience investigating issues using metrics, logs, traces, alerts, dashboards, or service health data.
- Understanding of incident response, problem management, service readiness, or operational support processes.
- Experience with automation or infrastructure-as-code practices for repeatable delivery and operations.
- Understanding of cloud, container, Linux, networking, or distributed system environments.
- Ability to communicate technical information to engineering, operations, and service stakeholders.
- Experience writing or maintaining runbooks, support guides, onboarding material, or other operational documentation.
- Desirable experience with observability, monitoring, telemetry, or data pipeline technologies such as OpenTelemetry, Grafana, ClickHouse, Cribl, Datadog, BigPanda, Redis, or Flink.
- Desirable experience with GitOps workflows, Git, CI/CD pipelines, pull requests, environment promotion, or configuration-as-code.
- Experience with internal platforms used by multiple engineering teams and with SLOs, SLIs, error budgets, alert quality measures, or service health models is desirable.
- Experience in regulated, financial services, or large enterprise technology environments is desirable.
Benefits
- Healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
- Opportunities to participate in fundraising and volunteering through the LSEG Foundation.
- Collaborative and creative culture with opportunities for innovation, continuous improvement, and career development.
About London Stock Exchange Group
London Stock Exchange Group (LSEG) provides market infrastructure, financial data, and analytics to banks, asset managers, and corporations. Its businesses span capital markets (London Stock Exchange), post-trade clearing (LCH), and information services including FTSE Russell indices and the Refinitiv data platform, funded by transaction fees, subscriptions, and licensing. Headquartered in London and publicly listed on the LSE, the group serves global customers seeking trading, clearing, benchmarks, and enterprise data solutions.