Staff Engineer - OMS

27 days ago

Base Salary

$200k - $220k/yr

Responsibilities

Lead system design, domain modeling, service decomposition, architecture decisions, and technical documentation for distributed OMS systems.
Write, review, and guide production-quality backend code while establishing practical engineering standards and reducing technical debt.
Design for production reliability, participate in on-call rotations, define SLOs and error budgets, and maintain operational documentation.
Implement observability strategies using structured logging, distributed tracing, metrics, dashboards, and signal-rich alerting.
Design for seasonal traffic spikes, flash sales, global expansion, high throughput, and high availability through scalability and performance practices.
Lead capacity planning, load testing, performance profiling, complex incident response, war rooms, and blameless post-incident reviews.
Partner with product managers, architects, and engineers on technical roadmaps and mentor mid-level engineers through reviews, pairing, and coaching.

10+ years of software engineering experience focused on backend systems, distributed architectures, and platform or product engineering at scale.
Deep practical experience designing and modeling complex distributed systems and making architectural trade-offs under constraints.
Experience operating systems in a 'you build it, you run it' culture, including on-call participation and incident response.
Experience with high-throughput, high-availability systems and production-scale performance and reliability challenges.
Expert-level observability experience, including instrumentation, dashboards, alerting, and telemetry-driven engineering decisions.
Demonstrated experience decoupling tightly coupled systems, migrating monoliths, extracting services, or creating asynchronous contracts.
Experience with event-driven architecture, domain-driven design, and modern API design patterns.
Mastery of CI/CD, automated testing, and DevOps practices.
Ability to communicate technical complexity to non-technical partners and produce design documents, ADRs, incident reports, and code reviews.
Experience collaborating with geographically distributed, multi-time-zone teams.
Experience with Order Management Systems, fulfillment pipelines, or commerce platforms is a meaningful plus.

Hybrid schedule based at the San Francisco headquarters, with an expectation of working in the office three days per week, typically Tuesday through Thursday.
Full-time role expected to be filled by October 10, 2026.
Benefits include incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and additional total rewards.

10,000+ employees