Firmware Triage Lead
Pure Storage
2 days ago
Santa Clara, CA, USA
Mid Level / Senior / Staff+
H1B Sponsor
Base Salary
$211k - $317k/yr
Responsibilities
- Define, manage, and optimize the daily triage process for firmware defects.
- Lead technical investigations into critical firmware failures.
- Design and maintain Jira dashboards to communicate product health and quality trends.
- Automate issue reproduction and streamline feedback processes using CI/CD systems.
- Collaborate with Engineering Managers to refine triage priorities and propose improvements.
Requirements
- Strong technical knowledge of SSD technology and NAND flash media.
- Proficient in conducting deep technical failure analysis using debugging tools.
- Experience leading and optimizing technical triage processes across distributed teams.
- Expertise in using analytics platforms to drive data-informed decisions.
- Solid experience in scripting with Python or similar languages for automation.
Benefits
- Flexible time off and wellness resources.
- Company-sponsored team events.
- Recognition as a Great Place to Work and other workplace accolades.
Tech Stack
JenkinsPython
Categories
Embedded