27 days ago
Saskatoon, CanadaSenior
Responsibilities
- Work embedded with customer engineering teams to implement and help them gain value from the Vendasta platform.
- Identify customer gaps, friction points, and new opportunities through hands-on discovery.
- Translate customer insights into actionable input for the R&D product roadmap and sprint planning.
- Navigate difficult customer conversations with confidence and professionalism.
- Travel regularly to customer sites to maintain working relationships.
- Solve unfamiliar technical problems using the customer’s existing stack and tools.
Requirements
- 5–8 years of experience in software engineering, solution architecture, or forward deployed engineering.
- Bachelor’s degree in Computer Science, Software Engineering, Data Science, or a related technical field.
- Advanced full-stack development skills and strong system design capabilities.
- Strong live problem-solving and reasoning skills without relying on a predefined playbook.
- Confidence and professionalism in customer-facing situations.
- Clear written and spoken communication skills.
- Prior on-site or embedded customer implementation experience.
- Background in consulting, solutions architecture, or independent contracting involving significant customer-facing discretion and autonomy.
- Sales or pre-sales exposure.
Benefits
- Competitive health benefits, flexible time, and annual work-from-anywhere options.
- Equity opportunities.
- Regular travel to customer locations is required.
- Professional learning tracks, continuous operational development, and exposure to AI methodologies.
- A collaborative, experimentation-oriented workplace culture with opportunities to shape the company’s AI future.
Categories
Forward Deployed
About Vendasta
Vendasta builds an AI-enabled platform and marketplace that agencies, media companies, and other channel partners use to sell and manage white‑label solutions for small and medium businesses. Its SaaS suite covers reputation management, listings, social media, digital advertising, websites, CRM, and billing, with reselling and fulfillment tools. Founded in 2008 and headquartered in Saskatoon, Canada, the company is privately held.