3 days ago
Responsibilities
- Design, build, and maintain full-stack services and infrastructure for support agents.
- Expand live channel integrations across Stripe's global support operations.
- Debug and solve critical production issues across services.
- Collaborate with internal stakeholders to build new features at scale.
- Maintain open communication and strong connections in a distributed team.
Requirements
- 5+ years of industry software engineering experience.
- Native Mandarin fluency.
- Full-stack engineering experience with proficiency in React and Ruby.
- Superb communication skills with technical and non-technical stakeholders.
- Ability to make rapid progress in ambiguous domains.
- Comfortable working across varying technologies and stacks.
- User empathy and a customer-centric approach to problem solving.