Humanoid

Senior Software Serviceability Engineer

Humanoid
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2 months ago
London, United KingdomSenior

Responsibilities

  • Own design-for-serviceability for the robot’s software, firmware, and AI stack so systems can be diagnosed, updated, and recovered in the field.
  • Collaborate with R&D to build and validate diagnostic scripts, tooling, and self-test routines that localize faults.
  • Own software diagnostic content in the Digital Shadow platform, including remote diagnostics, fleet-pattern detection, and AR-guided execution.
  • Validate software and AI aspects of service, repair, calibration, and OTA procedures before production release.
  • Own firmware, bootloader, calibration serviceability, and recovery paths for failed updates.
  • Support New Services Introduction for software and serve as the Services-to-R&D interface for software escalations.

Requirements

  • Strong software engineering experience in robotics or embedded systems using ROS2, Bash, and Ubuntu/Linux, including bootloader and firmware workflows.
  • Proficiency in Python and ideally C++ for diagnostics, tooling, and automation.
  • Hands-on experience diagnosing robots or complex electromechanical systems across software, firmware, calibration, and hardware faults.
  • Working understanding of 2D/3D LiDAR, RGB cameras, motors, and actuators from a software and diagnostic perspective.
  • Experience with disciplined engineering practices and Git version control.
  • A design-for-serviceability mindset focused on field technicians and practical service procedures.

Benefits

  • Competitive equity through stock options with meaningful upside.
  • 30+ paid days off, including annual leave, UK bank holidays, and company closure days.
  • Private healthcare with virtual and in-person care.
  • Pension scheme with an 8% total contribution on full earnings.
  • Free daily breakfast, catered lunch, and snacks in the office.
  • Opportunity to work with engineers, researchers, and product experts on AI and humanoid robotics.
  • Significant ownership, access to founding leadership, and input into product direction from day one.

Tech Stack

Categories

EmbeddedRobotics
Humanoid

About Humanoid

201-500 employees
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