2 days ago
Bengaluru, IndiaSenior
Responsibilities
- Configure and optimize SAP SD processes for order management, pricing, delivery, billing, credit management, returns, and refunds.
- Support end-to-end implementation cycles, including requirements gathering, solution design, configuration, SIT/UAT, deployment, and post-go-live support.
- Integrate SAP SD with MM, FI, PP, WM/EWM, and external systems through standard APIs and middleware.
- Use AI copilots and AI-assisted tools for process analysis, pricing diagnostics, impact analysis, test planning, documentation, and troubleshooting.
- Incorporate pre-built AI capabilities such as exception detection, order classification, prioritization, and issue summarization into SD workflows.
- Ensure compliance with SDLC practices, audit controls, pricing governance, and organizational requirements.
- Conduct workshops and solution walkthroughs and collaborate with logistics, finance, supply chain, master data, technical, and AI-focused teams.
- Create reusable templates, test packs, and AI-assisted delivery best practices.
Requirements
- At least 7.5 years of professional experience is required.
- Strong SAP Sales and Distribution expertise, including O2C processes such as order creation, ATP, shipping, billing, credit checks, and pricing procedures.
- Experience with SD/FI and SD/MM integrations and cross-module dependencies.
- Knowledge of customer, material, pricing, and credit master data, IDocs, outputs, and SAP SD troubleshooting.
- Hands-on experience with AI copilots, automated documentation tools, and AI-assisted testing or analysis tools.
- Ability to integrate pre-built AI capabilities into SAP SD process flows without developing custom LLMs or agentic systems.
- Understanding of responsible AI usage and limitations in commercial workflows.
- Ability to translate business requirements into scalable SAP SD configurations and collaborate effectively with cross-functional stakeholders.
- Completion of 15 years of full-time education is required.
- SAP SD certification, SAP Fiori app experience, EDI/IDoc integrations, CPI or Boomi middleware, CRM systems, and automation testing experience are preferred.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.