4 hours ago
Responsibilities
- Define and lead the global Solution Architecture strategy and transform the function into a scalable implementation and onboarding organization.
- Own implementation performance metrics, including delivery time, quality, backlog loss, and impact on Time to Revenue.
- Use AI to redesign processes, knowledge sharing, tooling, and operating practices.
- Build scalable mechanisms, standards, playbooks, architecture practices, and capabilities for customers and systems integrators.
- Lead and develop regional SA leaders and individual contributors across four global regions.
- Serve as the senior executive escalation point for critical implementations and high-stakes customer situations.
- Build relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior customer stakeholders.
- Partner with Product, Engineering, Customer Success, Sales, and other teams to improve onboarding and customer outcomes.
Requirements
- 15+ years of experience across Solution Architecture, Professional Services, Enterprise Architecture, digital transformation, or similar customer-facing technical organizations.
- Significant experience managing and developing senior technical teams and leaders across multiple regions, preferably at Director, VP, or equivalent senior leadership level.
- Demonstrated success leading organizational transformation and building scalable operating models.
- Deep experience with complex enterprise implementations and knowledge of architecture, systems integration, APIs, cloud platforms, and modern technology ecosystems.
- Experience using AI to improve technical organization efficiency, solution quality, and customer outcomes.
- International operating experience with exposure to the United States, Europe, and Latin America.
- Strong technical credibility, executive presence, and ability to manage difficult conversations with senior stakeholders.
- Experience working with systems integrators and influencing external delivery ecosystems through standards, enablement, and scalable mechanisms.
- Fluency in English and availability for frequent international travel.
- Experience with enterprise commerce, e-commerce platforms, composable commerce, MACH architecture, or AI-enabled commerce technologies is desirable.
- Knowledge of the VTEX platform, Portuguese or Spanish proficiency, experience in high-growth technology companies, or an entrepreneurial background is desirable.
Benefits
- Medical insurance.
- Dental, vision, and life insurance.
- Meal voucher.
- 401(k) retirement plan.
- Friday in Focus dedicated Friday afternoons for personal development and well-being.
- Optional transportation allowance.
- Workout benefit.
- Frequent international travel and Miami office attendance Monday through Thursday when not traveling, with remote work on Fridays.
Categories
Solutions Engineering
About VTEX
VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.