6 days ago
Waterloo, CanadaMid Level
Responsibilities
- Partner with value streams, process governance, and business applications teams to identify AI-enabled automation opportunities.
- Analyze operational models and procedures and recommend technical solutions tied to business outcomes and productivity improvements.
- Design, develop, and connect automated AI-enabled workflows across corporate tools and software infrastructure.
- Validate, deploy, monitor, and optimize solutions for stability, data security, and productivity impact.
- Create operational documentation, train business users, and hand off workflows to process owners for ongoing support and maintenance.
- Track AI and automation trends and propose enhancements to improve operational productivity.
Requirements
- At least 3 years of experience designing, developing, and deploying AI-enabled business automation solutions.
- Strong understanding of AI concepts, prompt engineering, and using large language models for business tasks.
- Experience with AI platforms such as Gemini, Claude, Codex, Copilot, or similar tools.
- Ability to assess AI value and manage risks involving accuracy, data handling, and appropriate use.
- Experience integrating business systems such as Workday, SAP, and Salesforce using APIs, MCPs, data mesh, or data lake technologies.
- Experience supporting solutions through the full lifecycle from inception to production.
- Knowledge of scripting languages such as PowerShell, Python, and Bash.
- Knowledge of data lake technologies including Palantir and Databricks and their setup and lifecycle challenges.
- Knowledge of broader cloud infrastructure and security practices.
- Experience with change management, user adoption, or training internal teams on new technology is preferred.
- Background in Agile project management is preferred.
- Strong problem-solving and communication skills for technical and non-technical stakeholders.
Benefits
- Permanent employment with flexible hours and a hybrid working environment requiring 3 days in the office.
- 15–25 vacation days, sick and personal days, Christmas shutdown, and summer core hours.
- Competitive group benefits, life insurance, RRSP matching, employee share scheme, and maternity and paternity benefits.
- Professional development, training and development support, a professional development day, and monthly Lunch and Learns.
- Mental health support, fitness and wellness reimbursement, free parking, and a strong work-life balance.
- Referral, rewards and recognition, inclusion and diversity, social committee, and volunteer programs.
- Access to Airbus Network amenities including a game room and flight simulator.