【2026 New College Graduate 新鮮人專區】Global Software Support Engineer
Applied Materials3 days ago
Hsinchu, TaiwanEntry Level
Responsibilities
- Analyze and collaborate on resolutions for Applied Materials equipment software application and system issues, including customer high-value problems, systemic bugs, and software failures.
- Provide customer software support through the Software Ticketing system.
- Provide timely updates and reports to stakeholders on key customer software issues.
- Create, test, and verify Software Change Notifications and Key Feature Procedures for product software.
- Contribute to customer-facing feature documentation for external software features.
- Participate in software specification, design, testing, and documentation reviews for customer requests.
- Assist with training junior engineers and providing detailed product-operation guidance.
Requirements
- 2026 master's graduates in Electrical Engineering, Electronics Engineering, Computer Science, or a related field.
- Availability to join on December 14, 2026 or April 12, 2027.
- TOEIC score of 550 or above.
- Thesis or research related to Computer Science is preferred.
- Interest in software engineering is preferred.
- Strong analytical and problem-solving skills.
Benefits
- Supportive work culture focused on learning, development, and career growth.
- Health and wellbeing programs supporting employees at work and at home.
- Full-time position located in Hsinchu, Taiwan.
- No relocation eligibility.
- No supervisory responsibilities, with opportunities to provide informal guidance to new team members.
Categories
About Applied Materials
Applied Materials builds semiconductor and display manufacturing equipment and related materials engineering technologies used by chip and flat-panel makers. It sells capital tools, process technology, and lifecycle services and software to support high-volume wafer fabrication and display production worldwide. Founded in 1967 and headquartered in Santa Clara, California, the company is publicly traded on NASDAQ under the ticker AMAT.