13 days ago
Base Salary
$52k - $132k/yr
Responsibilities
- Investigate, troubleshoot, and resolve complex issues across healthcare interfaces, enterprise applications, databases, interface engines, infrastructure, and external systems.
- Analyze end-to-end integration architectures, message flows, transformations, dependencies, downstream impacts, performance, availability, and data integrity.
- Troubleshoot HL7 messages, ACK/NACK processing, connectivity, backlogs, processing failures, data discrepancies, and performance degradation.
- Use SQL queries, application logs, monitoring tools, technical documentation, and source-code analysis to perform root-cause investigations.
- Develop, modify, maintain, and troubleshoot interface scripts, message transformations, and processing logic.
- Read and interpret C#, C++, and Java source code to investigate errors, exceptions, and runtime behavior.
- Support production incidents, system implementations, upgrades, testing, validation, change management, and go-live events.
- Review Interface Control Documents and configurations to ensure integration behavior meets technical specifications.
- Collaborate with development, infrastructure, deployment, consulting, application support, vendor, and customer teams.
- Maintain troubleshooting documentation and knowledge resources, mentor junior team members, and use approved AI tools appropriately for technical workflows.
Requirements
- At least 5 years of experience supporting healthcare interfaces, interoperability solutions, or enterprise healthcare integration environments.
- Strong understanding of HL7 v2.x messaging, message structures, ACK/NACK processing, and clinical workflows.
- Proficiency in SQL and experience analyzing databases and troubleshooting database-related issues.
- Experience with HL7, ANSI X12, XML, file-based interfaces, TCP/IP, MLLP, SFTP, FTPS, and HTTPS.
- Hands-on experience with enterprise interface engines, including routing, transformations, monitoring, configuration, and troubleshooting.
- Experience with interface-level scripting and message-processing logic.
- Ability to read and troubleshoot C#, C++, or Java source code.
- Experience in Linux/Unix environments, including log analysis, process monitoring, and basic shell scripting.
- Familiarity with Git-based platforms such as GitHub or GitLab and operational tools such as Splunk and Jira.
- Experience troubleshooting across multiple applications, databases, interface engines, and infrastructure components in mission-critical production environments.
- Ability to independently perform root-cause analysis, research unfamiliar technologies, interpret documentation, communicate technically, and collaborate with internal teams, vendors, and stakeholders.
- Familiarity with AI-assisted technical workflows, prompt engineering, code analysis, troubleshooting, and validation of AI-generated results.
- U.S. citizenship is required, along with the ability to obtain and maintain Public Trust eligibility, federal suitability or fitness determinations, security clearances where applicable, and customer-specific access.
- Preferred experience includes Oracle Health/Cerner Millennium, OpenEngine, OpenLink, Cerner Command Language, Oracle Health Millennium databases, Rhapsody, federal healthcare environments, vendor coordination, mentoring, and federal healthcare security and privacy requirements.
Benefits
- Comprehensive medical, dental, and vision insurance, including expert medical opinion.
- Short-term and long-term disability, life insurance, AD&D, and supplemental life insurance.
- Health care and dependent care flexible spending accounts.
- Pre-tax commuter and parking benefits.
- 401(k) savings and investment plan with company match.
- Paid vacation, 11 paid holidays, paid sick leave, and paid parental leave.
- Adoption assistance, employee stock purchase plan, financial planning, group legal, and voluntary insurance benefits.
- U.S.-based employees must complete identity verification involving collection and processing of biometric information, subject to applicable accommodations.
About Oracle
Oracle builds database technology, enterprise applications, and Oracle Cloud Infrastructure for companies and governments. Its business spans cloud subscriptions, software licenses, and support services across ERP, HCM, CX, and industry suites, plus NetSuite. Founded in 1977 and headquartered in Austin, Texas, Oracle is a public company traded on the NYSE and serves global customers migrating and running critical workloads in its cloud.