5 days ago
Base Salary
$143k - $215k/yr
Responsibilities
- Lead investigations into complex production performance issues.
- Diagnose bottlenecks across applications, infrastructure, databases, cloud platforms, networks, and integrations.
- Perform root-cause analysis using telemetry, traces, logs, metrics, and profiling tools.
- Design and implement observability through metrics, logs, traces, dashboards, and alerting.
- Lead reliability improvements and mentor engineering teams.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience.
- At least 7 years of experience in software engineering, SRE, production engineering, or performance engineering.
- Strong proficiency in Java, C/C++, C#, .NET, Python, or similar.
- Demonstrated experience diagnosing and resolving complex production performance issues.
- Experience implementing and operating observability solutions.
- Significant hands-on experience resolving production performance problems within complex enterprise platforms.
- QA-centric performance testing experience alone is not sufficient.
- Preferred experience includes AWS, Azure, GCP, Dynatrace, Datadog, Splunk, New Relic, AppDynamics, OpenTelemetry, Prometheus, Grafana, Kubernetes, Docker, Linux, and JVM tuning.
Benefits
- OpenText offers a benefits package supporting physical, emotional, and financial wellbeing.
- Benefits and compensation details may include vacation entitlement, paid time off, and variable or commission compensation opportunities for eligible roles.
- Office-based work in Lexington, Kentucky, USA.
Tech Stack
AWSAzureCC#C++DatadogDockerGoogle Cloud PlatformGrafanaJavaKubernetesLinux.NETPrometheusPythonSplunk
Categories
Site Reliability
About OpenText
OpenText builds enterprise information management software and cloud services spanning content services, customer communications, B2B/EDI integration, eDiscovery, and cybersecurity. It sells licenses, subscriptions, and managed services to large enterprises and governments, with offerings available on-premises and in the cloud. Founded in 1991 and headquartered in Waterloo, Ontario, OpenText (NASDAQ/TSX: OTEX) has expanded through major acquisitions, including Micro Focus (2023) and Documentum (2017).