Ironclad

Staff Software Engineer, Site Reliability

Ironclad
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1 day ago

Base Salary

$210k - $235k/yr

Responsibilities

  • Set technical direction and roadmap for SRE and the cloud platform.
  • Identify reliability risks and deliver solutions through production.
  • Lead architectural decisions involving security, scalability, and performance.
  • Monitor, tune, and scale relational and NoSQL databases.
  • Automate build, test, deployment, monitoring, recovery, and operational workflows.
  • Improve SLOs, incident response, postmortems, capacity planning, alerting, runbooks, and on-call operations.
  • Design and test backup, recovery, disaster recovery, and data durability capabilities.
  • Participate in the SRE on-call rotation, including coverage outside business hours, and lead complex incident investigations.
  • Mentor engineers, review designs and code, and lead through influence across teams.
  • Partner with product engineering, security, support, and customer-facing teams, including customer escalations when needed.

Requirements

  • 8+ years of experience in SRE, DevOps, or infrastructure engineering, including technical leadership for business-critical systems.
  • 5+ years developing and maintaining production software in TypeScript or Python.
  • Deep production experience operating Kubernetes at scale, including scheduling, networking, and resource troubleshooting.
  • Deep hands-on experience with GCP, AWS, or Azure; GCP is preferred.
  • Production experience with relational and NoSQL databases such as PostgreSQL, MongoDB, or Redis, including tuning, replication, monitoring, and scaling.
  • Hands-on experience with infrastructure as code, CI/CD, and GitOps tooling such as Terraform, Pulumi, CircleCI, and Argo CD.
  • Strong understanding of distributed systems, cloud storage architecture, backup, and recovery.
  • Experience using AI coding tools and validating their output.
  • Strong troubleshooting, written communication, design documentation, and incident write-up skills.
  • Demonstrated ability to lead through influence and help other teams adopt better practices.
  • Helpful experience includes multi-region systems, database sharding, databases on Kubernetes, AI or LLM infrastructure, large-scale migrations, and FedRAMP.

Benefits

  • Hybrid work with required office attendance at least Tuesdays and Thursdays in San Francisco, plus possible additional team or company event days.
  • Base salary range of $210,000-$235,000 plus company bonus, equity awards, health and wellness benefits, and career development opportunities.
  • 100% employee medical, dental, and vision coverage and 75% dependent coverage, with buy-up options.
  • Gender-neutral parental leave, compassionate leave, family-forming support, and paid time off.
  • Monthly wellbeing, hybrid-work, and applicable cell-phone stipends.
  • Mental health support through Modern Health.
  • Pre-tax commuter benefits and a Fidelity 401(k) plan with employer match for US employees.
  • Regular team events.

Categories

DevOpsSite Reliability
Ironclad

About Ironclad

501-1,000 employees

Ironclad provides a SaaS contract lifecycle management platform for legal, sales, procurement, and finance teams, using AI to automate drafting, workflows, and analytics. It sells enterprise subscriptions that centralize contract creation, negotiation, e-signature, and a searchable repository with reporting. The company is privately held and headquartered in San Francisco, with customers including the Associated Press and Rivian.

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