ECommerce Quality Engineer II
Signet Jewelers3 days ago
Akron, OH, USAMid Level
Responsibilities
- Develop and execute functional, integration, regression, exploratory, and end-to-end tests for ecommerce web and mobile experiences.
- Validate customer journeys including search, product detail, cart, promotions, checkout, payment, order confirmation, and account management.
- Translate requirements, designs, and acceptance criteria into risk-based test scenarios and traceable test cases.
- Identify, document, prioritize, and verify defects while communicating product-quality risks.
- Build and maintain automated tests for user interfaces, APIs, and critical ecommerce workflows.
- Integrate automated tests into CI pipelines and analyze failures to provide actionable feedback.
- Perform API validation, including request, response, schema, and negative-path testing.
- Use SQL, logs, browser developer tools, and service diagnostics to validate data and troubleshoot issues.
- Validate integrations across storefront, product, inventory, pricing, promotions, payment, fulfillment, and order-management services.
- Assess cross-browser, responsive, accessibility, and basic performance behavior.
- Support release-readiness assessments by reporting progress, coverage, defects, dependencies, and residual risk.
- Prepare reusable test data and confirm that test environments and dependent services are ready and correctly configured.
- Partner with product managers, developers, designers, architects, operations, and quality engineers throughout delivery.
- Participate in refinement, design reviews, sprint planning, defect triage, demos, and retrospectives.
- Maintain test plans, test cases, automation documentation, execution evidence, quality reports, and reusable knowledge.
- Track defects, enhancements, and quality metrics through Jira and document knowledge in Confluence.
- Recommend improvements that reduce repetitive testing, shorten feedback cycles, and prevent escaped defects.
Requirements
- At least 5 years of experience in software quality engineering, test automation, or a related discipline.
- Hands-on experience testing ecommerce or other customer-facing web and mobile applications.
- Strong knowledge of functional, integration, regression, exploratory, and end-to-end testing practices.
- Experience with SQL, Git, CI pipelines, defect management, and Agile delivery practices.
- Experience with UI and API automation tools such as Selenium, Cypress, Playwright, Postman, or REST Assured.
- Knowledge of Java, JavaScript/TypeScript, Python, or another automation-focused programming language.
- Preferred experience in retail or ecommerce domains, including product, pricing, promotion, cart, checkout, payment, or order workflows.
- Preferred familiarity with SAP Commerce/Hybris, Sterling Order Management, PIM, payment gateways, or content-management systems.
- Experience validating microservices, event-driven integrations, and cloud-hosted applications is preferred.
- Knowledge of accessibility, performance, security, or mobile testing practices is preferred.
- Experience with observability tools, service virtualization, test-data management, or cross-browser testing platforms is preferred.
Tech Stack
Categories
About Signet Jewelers
Signet Jewelers is a public specialty jewelry retailer selling diamond jewelry and related services through brands including Kay Jewelers, Zales, Jared, Blue Nile, and JamesAllen.com. It operates roughly 2,600–2,800 stores across North America and the UK alongside e-commerce sites, offering financing, warranties, and repairs. Founded in 1910 and headquartered in Akron, Ohio, Signet trades on the NYSE.