Smith & Nephew

Salesforce Solutions Architect

Smith & Nephew
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3 months ago
Watford, United KingdomStaff+

Responsibilities

  • Translate commercial stakeholder needs into prioritized requirements and actionable delivery roadmaps.
  • Design scalable Salesforce solutions for customer data, account planning, pipeline management, marketing automation, and customer service.
  • Create prototypes and proofs of concept to help stakeholders evaluate proposed solutions.
  • Advise business leaders on technical decisions and trade-offs while ensuring global consistency.
  • Contribute to governance, data modelling, service acceptance, and end-to-end solution architecture.
  • Lead alignment across cross-functional and cross-regional teams and guide development teams toward high-quality outcomes.

Requirements

  • Significant experience leading Salesforce architecture and solution design in complex multinational environments.
  • Deep knowledge of Salesforce Sales, Service, and Experience Clouds, with broader awareness of Marketing, Data, or Health Clouds.
  • Ability to translate business requirements into scalable solutions aligned with long-term strategy.
  • Strong experience working with agile delivery models and guiding development teams.
  • Ability to operate as a global lead across cross-functional and cross-regional teams.
  • Excellent stakeholder management, communication, influencing, and challenging skills.
  • Strong understanding of data modelling, governance, and end-to-end solution architecture principles.

Benefits

  • Generous annual bonus, pension schemes, and Save As You Earn share options.
  • Flexible vacation and time off, paid holidays, and paid volunteering hours.
  • Private health and dental plans, healthcare cash plans, income protection, and life assurance.
  • Hybrid working model for most professional roles.
  • Hands-on, team-customised training and mentorship.
  • Discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes, and other employee discounts.
  • For candidates applying in Poland, the stated gross annual base compensation range is 251 000–376 250 PLN.

Categories

Solutions Engineering
Smith & Nephew

About Smith & Nephew

10,000+ employees
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